Senior Business Resilience Business Continuity Manager

Preston Brook
11 Jan 2018
16 Feb 2018
Contract Type
Full Time

Senior Business Resilience (Business Continuity) Manager

Location: Preston Brook

Salary: Competitive along with bonus and standard benefits

About the role

The Data and Communications Company (DCC) is delivering a once-in-a-generation programme to build a smart metering network for Great Britain.

Perhaps the most ambitious of its kind in the world, the programme will allow energy suppliers to roll out millions of smart electricity and gas meters to homes and small non-domestic properties. Funded by the energy industry, the network will connect smart meters to the business systems of energy suppliers, network operators and other authorised service users.

The smart metering network will help Great Britain become a global leader in smart energy and the development of smart grids.

DCC (a licensed Capita company) is the programme and service integrator working on behalf of the energy industry to establish and operate the data and communications infrastructure that will enable all UK homes to have a smart meter by 2020

The Senior Business Resilience Manager shall create and an operate an assurance framework by which the business operates in order to provide an effective means of managing emergency, crisis and business interruption events. The role will provide a key supporting capability for all functions within the organisation.

As we move from a programme-focused organisation into one which is supporting mass-rollout of Smart Metering within the UK, this is a truly unique and exciting opportunity to develop the resilience capability into one which fundamentally influences the way that the business operates and develops new services.

About Capita | DCC Smart Metering

Capita Data and Communications Company (DCC) is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India.

Capita was awarded the DCC Licence in October 2013 as part of the UK government's smart metering programme. This was set up to enable the roll out of over 53m smart meters across the UK by 2020.

Key Responsibilities:

  • Developing and maintaining the Business Resilience framework

  • Carrying out regular business impact assessment and analysis to ensure risks are understood by the appropriate senior leaders

  • Ensuring that incident response and recovery procedures are effective for the restoration of key business capabilities and services

  • Ensuring that testing activities are carried out in accordance with the maintenance plan

  • Working with internal functions and key service providers to gather appropriate assurance of their recovery capabilities

  • Delivering appropriate business resilience training and awareness for staff

  • Assessing key success criteria and providing input to frequent management reporting to assure the status of business resilience

Your experience will include:

  • Relevant expertise in managing End to End Business Resilience programmes in accordance with International standards i.e. ISO 22301

  • Understanding of risk and business resilience issues from a telecommunications and/or utilities background

  • Knowledge and experience of risk and control practice

  • Strong leadership, relationship and stakeholder management skills

  • Experience of planning and running large-scale business resilience exercises

  • Excellent written and verbal (including presentation) communication, influencing and interpersonal skills

  • Experience in the oversight of 3rd party supply chains and determining their levels of preparedness in terms of business resilience

  • Able to communicate complex Business Resilience challenges and solution options in concise business language

  • Knowledge of Critical National Infrastructure and associated risks

  • Ability to demonstrate attention to detail and accuracy

What's in it for you?

At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday, a 20% discretionary bonus, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

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