IT Support Engineer

Concept IT
Well End
11 Jan 2018
16 Feb 2018
Contract Type
Full Time

IT Technical Support – Borehamwood – Circa 21 -23k

Vacancy Description:

The role is to provide full support for existing and new customers. It is quite technical; a good understanding of engineering and telecommunications is an advantage as you will be working closely with the engineers to resolve issues with hardware and communicating data and information via a web based software package. Some of the key responsibilities are:

• To configure units according to customer’s demands

• To answer customer’s queries via web, mail or phone

• To test equipment via the web

• To resolve issues with communications, data readings etc

• To keep abreast of developments in the product

• To keep accurate records in excel

Required Skills:

• Good knowledge of Excel and Microsoft Exchange

• Grasps and understands instructions quickly

• Has very good speaking communication skills

• Has good inter-personal skills (gets on with everyone)

Candidate Expectation:

The successful individual will be able to type, put together simple spreadsheets, be able to analyse and resolve data issues and generally have a competence and passion for IT.

If all of the above sounds of interest to you and you’d like to challenge yourself and work in a new and exciting sector, then please don’t hesitate to send your most up to date CV to:

– Sophie Mills – – Recruitment Consultant