Customer Service Advisor (Motor and Household) - Part-Time 3 days, Mountsorrel, Leicestershire

Premier Insurance Recruitment Ltd
11 Jan 2018
16 Feb 2018
Contract Type
Full Time

Our Client is a local provincial Insurance Broker, providing insurance broking services for commercial and personal lines business. The office is located in Leicestershire.

The Role

  • To deal with quotes for renewals, mid-term alterations and new business enquiries for predominantly motor and household insurance for connected commercial and corporate clients.

  • Respond to clients in a timely and efficient manner.

  • Make written records of all conversations with customers and/or insurers or other relevant business contacts in accordance with procedures

  • Draw client’s attention to all information pertinent to their insurance, including duty of disclosure, warranties, and onerous conditions etc.

  • Place accepted quotations with the relevant insurer and complete all associated paperwork, computer processes and records

  • Take instructions from and amend clients’ policies and complete all associated paperwork, computer processes and records

  • Assist with renewals as required and complete all associated paperwork, computer processes and records

  • Check thoroughly all client documentation prior to dispatch and correct as required

    The Ideal Applicant will have the following experience

  • Working knowledge of Motor and Household Insurance from a Broking background.

  • The ability to communicate with Clients.

  • Knowledge of the key covers and significant terms and conditions

  • FCA

  • Data Protection

    Please note that we try to notify Candidates regarding the success of their job applications, however, this is not always possible, due to the high level of applications received. If you do not hear from us within 10 days, please note that unfortunately you have not been successful with regard to this particular role in Mountsorrel, Leicester, Leicestershire.