Nurse Practitioner GP Triage

NHS 24
North Queensferry
11 Jan 2018
12 Feb 2018
Contract Type
Full Time

If you are looking for job satisfaction and making a real difference to patients, we can offer you an opportunity which is exceptionally rewarding and will develop your practice.

This exciting development will test new ways of working to create capacity and capability to support General Practice delivering new models of working within primary care.


NHS 24 is Scotland's provider of a national telehealth and telecare service, responsible for the delivery of clinical assessment and triage, health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. Specifically, the role of NHS 24 is to:

• triage calls, assess patients’ symptoms and refer patients to the most appropriate healthcare professional within an appropriate timescale based on clinical need;

• we work in partnership with local health services provided by NHS Boards, NHS staff organisations and local communities through integration with other parts of the NHS - in particular, the Primary Care Out-of-Hours Services provided by NHS Boards throughout Scotland, the Scottish Ambulance Service and acute services such as Accident and Emergency Departments.


We are looking to recruit experienced Nurse Practitioners to join our healthcare teams across Scotland. As part of a national service as an NHS 24 Nurse Practitioner you will:

• be the clinical point of contact for the people of Scotland to access health care in the In Hours period;

• be able to work autonomously with access to decision support software and real-time clinical support;

• conduct patient assessment remotely via telephone;

• use your clinical knowledge and expertise in conjunction with listening, questioning and probing skills to triage patients in your care to safe clinically appropriate outcomes;

• work alongside other healthcare professionals such as Pharmacists, Physiotherapists and Doctors to deliver a seamless journey for patients across Scotland;

• looking for an opportunity to develop your practice at the interface of in hours Primary Care

• be registered as Adult nurses on Part 1 of the NMC;

• support the organisation to deliver unscheduled care in a multi-channel environment.

It is essential that a Band 6 NHS Nurse Practitioner can demonstrate:

• good listening skills;

• evidence of the ability to make safe & appropriate clinical decisions;

• recent exposure to the management and assessment of clinical conditions, or, evidence of breadth of clinical knowledge;

• good written and verbal communication skills;

• evidence of coping strategies

• good IT skills – bespoke and/or standard packages.


This post will involve working at the South Queensferry centre initially during the In-Hours period 08:00-18:00 Monday - Friday, in support of general practice throughout Scotland.

There may also be an element of out of hours working required (appropriate salary enhancements would apply) Patterns of work may encompass night duty, public holidays, including Christmas, New Year and Easter, and local public holidays taken by other health boards.


NHS 24 provides a comprehensive training programme to all successful applicants. The Induction Training programme lasts 4 weeks, followed by a further 2 weeks supported learning.


NHS 24 offers a complete benefits package, with a permanent contract on Band 6 £26,830 – £35,933 (pro rata) and enrolment into SPPA pension scheme. Placement on salary scale is dependent on confirmation of previous relevant NHS service.
We also offer you many supportive policies to enhance your employee journey and have a comprehensive Employee Assistance Programme Provider, childcare vouchers, bursary scheme and a range of learning and development opportunities (i.e. Access to Minor Injuries course).


Working Time Directive:

Where you choose to combine working with NHS 24 and another employer, please note that NHS 24 complies with the Working Time Directive regulations of staff working no more than 48 hours per week on average across all employments.

VALUES (20/20 Workforce Vision)

The 2020 Workforce Vision "Everyone Matters" was launched in June 2013. The Workforce Vision captures the core values of NHS Scotland which are:

• care and compassion

• dignity and respect

• openness, honesty and responsibility

• quality and teamwork.

These values are reflected in everything they do and will be reflected throughout your recruitment journey. For more information on please visit /