Poundworld Retail Ltd
St Albans
11 Jan 2018
16 Feb 2018
Contract Type
Full Time

As a Poundworld Supervisor you will spend a lot of time on your feet, serving customers, helping, advising, directing and dealing with enquiries. You will provide the link between shop floor colleagues and the management team and the day to day management of store colleagues.

Main tasks & Responsibilities:

  • Peform store opening and closing procedures
  • Key holder of store with responsibilities for opening and closing the store.
  • Lead by example at all times
  • Ensure excellent customer service is provided
  • Comply to company dress code at all times
  • Assist in driving business forward
  • Assist in managing store operations and undertake other ad hoc duties as directed by AMs and Store Managers
  • Assist in the development and the career progression of Sales Assistants
  • Actively motivate and develop the team
  • Demonstrate accurate knowledge of cash handling operations
  • Ensure error voids and return procedures are followed and monitored to company policy
  • Aid in maximising sales
  • Supporting in store promotions
  • Product replenishment as per store guidelines
  • Stock management
  • Receiving deliveries
  • Keeping the store in a clean and tidy manner and ensuring stock is in the correct area
  • To ensure till transactions are processed quickly and accurately and colleagues are rotated accordingly
  • Manage colleague breaks and deal with colleague lateness and absence informally


  • Previous retail experience
  • Previous experience within a fast paced environment
  • Excellent communication & interpersonal skills
  • A professional, clean & tidy appearance
  • Polite & customer orientated
  • Sense of responsibility & a trustworthy person
  • Positive 'cando' attitude and enthusiastic
  • Self-motivated & a quick learner
  • Able to work independently & as part of a team


  • Previous experience in leading a team

Competences for success:

  • Good teamwork
  • Communication
  • Trustworthiness
  • Organisation
  • Commercial Awareness
  • Leadership
  • Problem Solving

If you feel you would like to join the Poundworld team, then click the apply button!