Water Network Field Technician

Anglian Water
11 Jan 2018
12 Feb 2018
Contract Type
Full Time


Location: Across Northamptonshire

An exciting permanent position has arisen for a Water Network Field Technician to join the Water Networks Team based in the Northamptonshire area.

As a Water Network Field Technician you will be part of a largely field-based team and be at the frontline for delivering outstanding customer service.

The role will entail operation of our water distribution network, including:
* Water quality investigations and sampling
* Leakage detection
* Flow and pressure checks
* Asset inspection and proactive maintenance
* Responding to and resolving customer enquiries

If successful, you'd be provided with plenty of hands-on training and job shadowing within the team. Once fully trained, you will use your asset maps, data and tools to resolve both planned and reactive operational problems in a thorough and timely manner. You'll be required to liaise with customers on a day-to-day basis, using your skills and expertise to deliver high-levels of customer service and keep them informed every step of the way.


As the face of Anglian Water, you will be an ambassador for the company, demonstrating a can do approach to all enquiries. Your flexible ability to work as an individual or as part of a team will ensure you deliver a professional service to our customers.

As the ideal candidate, you'll posses exceptional proven customer services skills combined with a strong technical/practical aptitude. You'll be able to demonstrate excellent communication and time management skills and be IT literate. Experience of the utilities or construction industries could be an advantage but not essential.

This role requires you to work a 37 hour week, however you will need a flexible approach to working hours as you'll be required to be on a standby rota and undertake overtime as and when required. This is a mobile role which will involve travelling to various locations across the Northamptonshire area. You will benefit from access to a company vehicle whilst at work, so a full UK driving licence is essential. If successful in your application, the status of your driving licence will be checked.

This role is known within Anglian Water as a Network Technician.

About Us

Anglian Water is not your typical water company. Just take a look at our Love Every Drop strategy that underpins everything that we do and you'll start to get a feel for our culture. It's collaborative, innovative and inspiring. We put people at the heart of our business and we truly love what we do! If you care about excellent customer service, your career and the environment, then we want to hear from you. We believe that equal opportunities means inclusion, diversity and fair treatment for all.


We pride ourselves on offering a range of benefits and we can often offer flexible working options. Other perks include; Private Health Care with additional support focusing on your wellbeing, a very competitive pension scheme, childcare vouchers and access to several high street discounts.

Anglian Water takes Health & Safety very seriously. Any job offer may depend on you passing a drugs and alcohol test. If appropriate, you may also be tested at other times during the course of your employment.