Reporting to theDigital Production Manager, Learning Services and working as part of theLearning Services, Operations and Delivery team, this role will help scope,produce, test and deliver digital projects (including assets and online andblended course development projects, ranging from low to high complexity innature. You will project manage digitally smart, user friendly solutions thatimprove learning outcomes and meet customer expectations. The successfulcandidate will work collaboratively as part of team dedicated to producing anddelivering digital solutions and assets using Pearson and third party platformsand authoring tools.
You will help support and advise the technical,instructional design and content leads on the options available in the creationand delivery of digital products, ensuring that solutions meet clientrequirements and are feasible in the timeframe and budget. You will become anexpert in video and audio production, asset delivery and optimization, LMSdelivery platforms, authoring solutions and their capabilities whilstunderstanding their limitations in order to advise teams accordingly.
? Responsible for the production andmanagement of your own projects. Given the need to accelerate time to market,manage each assigned project whilst continuously assessing and prioritisingyour list of projects in order to maintain high standards that result in the deliveryof an accurate and professional final product, on time and to budget.
? Report regularly on production status ofprojects assigned
? Resolve all project-specific issues asthey arise, ensuring that key stakeholders are aware of any delays or effect onmilestones which may affect delivery. Take responsibility for ensuring thatbudgets are met and advise line manager and dependent teams if costs are likelyto exceed budget for projects worked.
? Maintenanceand on-going review of efficient project management processes anddocumentation. Where changes occur through internal business requirements orother areas - process changes are documented clearly.
? Riskand issue management. Identifying risks, categorising and identifying suitablemitigation options.
? Feed into overall schedule creation froma production perspective and update PMO accordingly if schedule is likely toslip
Vendor& Supplier Management
? Engage and manage vendors against a rangeof KPIs , ensuring that project deliverables are on time, to budget andaccording to specification.
? Responsiblefor working with test vendors and conducting QA\tests at each phased delivery(cross-browser testing, cross-device testing)
? Organiseand manage audio recording and video shoots ensuring all rights are maintainedto deliver assets of a high quality
? Managereviews, updates and edits to assets inline with client expectations
? Maintain the asset repository for allprojects and ensure that assets are managed according to Pearson’s definedprocess. Knowledge of asset repositories, optimization of assets and versioncontrol would be an advantage.
Processes and Procedures
? Ensure best practice and process isfollowed and maintained, such as QA testing practices and user centred designin the creation of digital solutions. Be proactive in identifying where updatesto existing or new processes and workflows are required. Discuss with linemanager and assist with updates to process and workflow documentation ifrequired. Keep abreast of and monitor Pearson’s products, delivery platformsand technology developments, understanding any implications for the HE marketand our options to deliver.
? AssistDigital Production Manager with review and improvement of internal processes,ensuring lessons from projects are fed back in to improve current processes
* Key Competencies: *
? Excellent communication skills (writtenand verbal). Able to adapt style to work with colleagues from within the UKwith varying levels of technical knowledge and with offshore vendors
? Excellent organisational, time management,prioritisation and planning skills
? Proven project management competencies
? Ability to prioritise workload and managemultiple projects to tight deadlines
? Outstanding attention to detail and theability to bring all aspects of a project together calmly under pressure
? A demonstrated ability to workindependently, managing own time and prioritising effectively
? An interest and understanding ofpublishing, e-learning, accessibility and how content is produced digitally
? The ability to research solutions toproblems and to look at different methods of achieving desired results
? An interest in online educationparticularly Learning Management Systems (LMS) such as Blackboard, Moodle,Content Management Systems (CMS) and authoring solutions
Education, qualificationand training
? Graduate calibre
? Excellent written and spoken English
? Formal project management training oraccreditation in a PM methodology desirable
? Experience of working with digitalworkflows and technologies in a Higher Education environment
? Knowledge and experience working with webtechnologies, mobile platforms and apps in a variety of digital platforms
? Previous experience of project managingprojects with onshore and offshore suppliers & vendors
? Knowledge and understanding of digitallearning and online education in the UK higher education market is desirable
? Knowledge of video and audio productionprocesses
? Experience of managing multiple digitalprojects to tight timeframes
? Experienceworking with creative packages such as PhotoShop, Illustrator, Adobe CreativeSuite
? Experience in managing vendors:negotiating, executing contracts, creating briefs and purchase orders
? QA/Testing knowledge
Personal style and behaviour
? Behavesethically with integrity, supports Pearson’s core values, beliefs and codes ofconduct
? Able toclearly articulate technical information to non-technical colleagues
? Strivesto become a top performer in their field
? Clearlyand consistently sets own challenging goals along with goals of projects
? Energetic,enthusiastic and passionate about educational learning
? Acommitment to producing a quality product
? Excellentcommunication skills and a team player? Flexible,proactive problem-solver and adaptabl