IT Support Engineer Service Desk & Field - Ferndown - £20-26K

Bond Williams
West Parley
11 Jan 2018
12 Feb 2018
Contract Type
Full Time

IT Support Engineer / Service Desk Analyst & Field Engineer - Ferndown - £20-26K

Are you an experienced 1st Line / 2nd Line IT Support Engineer seeking a new opportunity where you will work on both an IT Service Desk and in an IT field based environment? Would you be keen to work for a fun and dynamic organisation?

We are working with a company who requires someone who is passionate about technology and will be keen to develop their IT support skills.

This is a fantastic opportunity to join an expanding organisation of around 300 clients where you will be responsible for resolving IT support issues. Approximately 75% of the role will be service desk based and 25% of your time will be field-based visiting clients externally. As such, a driving license and your own vehicle is essential.

IT Support Engineer Requirements:

  • Must be experienced working in a busy IT service desk environment
  • Full driving license and your own vehicle is essential - must be willing to visit clients from time to time
  • Able to support the following:
    • PC and Mac operating systems
    • Windows 2008+ Server
    • Windows 7/8/10
    • Telephone systems
    • Office 365
    • Sage (advantageous)
  • Exceptional verbal and written customer service and communication skills

You will be offered a salary between £20-26,000 p.a. depending on your previous experience and skills, plus a great range of company benefits.

Working hours are 9:00am - 5:00pm. Please that you will also be required to take part in the on-call rota, which is every 4 weeks. This is typically very quiet.

Contact Bond Williams IT Recruitment in Bournemouth to discuss this opportunity in further detail.

Keywords: IT Support, IT Service Desk Support, 1st Line Support, 2nd Line Support, Technical Support, Helpdesk, Desktop Support; IT Assistant; Three Legged Cross, Wimborne, Verwood, Ringwood, Ferndown, Dorset.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency