Senior/Lead UX Consultant & Digital Strategist - Perm role in London - £65k

Recruiter
Incite Insight
Location
London (Central)
Posted
11 Jan 2018
Closes
16 Feb 2018
Contract Type
Permanent
Hours
Full Time

Senior/Lead UX Consultant & Digital Strategist

Description

We are London-based digital innovation and service design agency. We work with organisations ranging from start-ups and charities to global corporations and government bodies on a variety of digital projects.

We are passionate about what we do. We have a culture where we strive for constant improvement, where everyone’s opinion matters and where everyone enjoys each other's company.

As a Lead UX Consultant/Strategist, you will be working with a friendly and collaborative team on exciting digital projects. You will be leading all aspects of UX work - strategising & ideating, conducting formative & evaluative user research, designing and managing UX team members.

Strategise & Ideate

  • Run stakeholder workshops
  • Align our clients' organisations visions with their user needs
  • Facilitate strategic, customer-centric decision making
  • Connect design strategy to business results
  • Produce UX/product roadmaps

Lead User Research

  • Prepare user research plans
  • Oversee in user research: workshops, user interviews, usability tests, surveys, analytics
  • Oversee creation of personas, journey maps, service blueprints

Lead UX Design

  • Oversee sketching and wireframing work
  • Provide visual design direction

Mentor/Oversee

  • Give direction and oversee the work of other UX team members
  • Provide constructive feedback and effective critique

Communicate

  • Help with estimation, bid/proposal preparation as well as sales presentations
  • Keep up to date with the latest UX practices and contribute to the company’s blog and social media
  • Run workshops and do presentations to potential clients
  • Contribute to company's objectives as may be defined from time to time

The role involves: creative problem-solving; design thinking; digital strategy; digital transformation; experience design; behaviour design; product design; sketching; prototyping; creative direction; visual design; IA; user research; usability testing; customer journey mapping.

Requirements

WHO WE ARE LOOKING FOR IN LEAD UX CONSULTANT/STRATEGIST

  • Educated to degree level (1st or upper second)
  • Minimum of 4 years post graduation experience working on multiple projects as UX Consultant
  • Passion for digital trends and innovation
  • Formative and evaluative user research experience
  • Proven track record of creating exceptional experiences for complex web and mobile applications/websites
  • Ideally, you will also have experience of overseeing the work of other team members
  • Willingness to roll up sleeves and chip in with core UR & UX work if needed

WHAT WE OFFER

  • Friendly, open-minded and collaborative team
  • Great experience - working on B2B and consumer digital products
  • 25 days holidays (+bank holidays)
  • Medical insurance
  • Gym membership
  • Full kitchen facilities, roof terrace for hot summer days
  • Free bar to unwind after a busy week
  • Free fruits & snacks