Part Time Retail Branch Manager - Lymington

Carlton Recruitment Solutions Ltd
12 Jan 2018
10 Feb 2018
Contract Type
Part Time
Make sure you "HIT" and "APPLY" if you feel you are suitable for this role and note Carlton Recruitment is holding a Candidate Registration Day in Epsom on Tuesday 16th January. We will be recruiting for this role and a variety of exciting temporary and permanent positions. If you’re currently looking for your next opportunity then pop in with your CV and passport and introduce yourself. We’ll talk you through our latest vacancies and get to know what you’re after in your career! Location and time: EPSOM HEAD OFFICE, Global House, 1 Ashley Avenue, Epsom Surrey KT18 5AD. Tuesday 16th January 09:00am-17:30pm Please phone our Epsom office if you need to visit outside of hours. We look forward to seeing you. Part Time Branch Manager 24 hours per week, Monday to Sunday on a rota basis Lymington £19,000 pro rata Part time, ideally 3 days per week (this will include weekends). The purpose of this role is to maximise sales and profitability through excellent service and effective management of team and stock Key responsibilities • Drive and deliver a high level of service to all customers at all times to maximise sales and reinforce the company image • Ensure the team carry out all points of the customer service policy as laid out by the Company • Ensure service in the branch is a priority including internal customers • Exhibit a friendly, open and honest approach with customers and encourages this in others • Ensure all team uphold Company policy on refunds, considering goodwill at all times • Regularly assesses customer service standards within the branch and acts accordingly • Has a comprehensive understanding of targets to be achieved/relays this information to the team • Seek ways to achieve or exceed branch sales targets • Leads by example in portraying a positive Company image at all times and ensures that team do the same • Follow correct policies and procedures in order to keep within agreed budgets set by the Company • Regularly audits own branch administration and helps resolve any issues • Ensure correct till policies and procedures are followed by self and team • Maintain the correct filing of administration in line with Company procedure and standards • Has overall responsibility for cash handling and key-holding in branch • Implement within own branch any changes in procedures positively and effectively • Implement display and visual merchandising procedures in order to maximise sales • Uses relevant information to ensure the branch is merchandised according to Company guidelines • Encourage a high standard of visual merchandising amongst the team • Ensure the team maintain stock presentation standards through effective replenishment • Effectively communicates any changes in stock or branch layout to all members of the team • Monitor stock performance with Area Manager to ensure branch has correct stock package • Liaise with Area Manager to agree plans for branch layout in preparation for sale floor moves • Utilise extensive product knowledge to enhance selling skills and ensures that the same applies to the team • Regularly review and evaluates training to highlight any further training needs • Ensures all HR procedures are followed for direct reports and works with HR and Area Managers, as necessary, to effectively deal with any personnel issues • Plans for and manages recruitment needs effectively ensuring Company procedures are followed Person specification • Driven by positive results and a sense of achievement • Considers the customer in all activities and strives to continually improve service levels • Actively seeks to improve knowledge and skills in themselves and others • Identifies commercial trends and translates them to the branch environment • Communicates confidently and effectively, building positive working relationships • Commitment to strive for high standards and achieve targets • Analyses relevant information and interpreting results to provide recommendations for the branch • Thinks ahead, anticipating future needs and opportunities • Demonstrates self-motivation, motivates the team and provides clear vision and direction • Responds quickly to change, identifying the benefits and managing the needs of others • Has a thorough knowledge of Company policies and procedures • Delegates tasks and follows up to ensure accurate and timely completion • Recognises branch opportunities and takes appropriate action Disclaimer: Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted