Service Delivery Manager, Northampton

Harvey Nash Plc
11 Jan 2018
10 Feb 2018
Contract Type
Full Time

Service Delivery Manager - Northampton

Harvey Nash has been exclusively engaged by a market leading organisation to source and secure a Service Delivery Manager to join their Service Delivery Team part of a wider, large IT Department.

This is an exciting time to join our client as they align their business more closely to the ITIL framework and into an outward facing & proactive Service Delivery function. This is an ideal position for and ambitious candidate to grow into from an Analyst role or a Junior SDM position.

The successful candidate must have the following experience:

* Good experience of working within a Service Delivery function

* Demonstrable experience of performing service reviews, managing suppliers, implementing service improvement & disaster recovery

* Experience of managing and maintaining a business service catalogue

* Strong stakeholder management skills. Ability to push back but maintain good working relationships

* Gravitas to influence & matrix manage non direct reports

* High integrity and with a "can do" attitude.

* High level of ITIL awareness, ideally ITIL foundation qualified

This is a fantastic opportunity for an aspiring Service Delivery Manager to join a prestigious organisation, for further information and to apply for this role please contact ****************************

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