Trainee Service Advisor

First Military Recruitment Ltd
12 Jan 2018
16 Feb 2018
Contract Type
Full Time
SC75 – Trainee Service Advisor Location: Swindon Salary: £8 p/h Overview: First Military Recruitment are currently seeking a Trainee Service Advisor on behalf of our clients, a local garage providing servicing and repairs to vehicles. You will be the initial point of contact for all customers, whilst works are carried out on their vehicles. Providing the highest level of customer service, you will manage customers face to face and over the phone. This role would suit ex-military personnel however, candidates from all backgrounds will be considered. Duties and Responsibilities: * To be the initial point of contact for all customers. * To ensure that customers vehicles are having the correct works carried out and that customers complete relevant paperwork. * Advise customer of all aspects of work being carried out including the cost. * Make sure that payment is collected in line with the company policy. * Accurately maintain paperwork and computer systems. * Ensure any additional work needed is authorised and recorded. * Effectively sell products and services in addition to making customer bookings. * Ordering stock to maintain daily stock levels. * Complete any training requested. Skills and Qualifications: * Full training will be provided however, the right attitude is key. * Good communication skills both written and verbal would be a distinct advantage. * A good level of numeracy is essential. * Must be a team player. * Should maintain acceptable standards of dress and conduct at all times. Location: Swindon Salary: £8 p/h