Enforcement Officer

Recruiter
Tate
Location
Birmingham
Posted
12 Jan 2018
Closes
10 Feb 2018
Sector
Legal
Contract Type
Permanent
Hours
Full Time
Account Enforcement Officer - £16,000 and excellent bonus potential, Great city centre location. This role will be mainly the general management of accounts at enforcement stage including liaison with defendants, clients, enforcement staff and third parties. Core duties and responsibilities · Making contact by phone to defendants, clients, claimants solicitors · Conduct one to one interviews with clients · Responding promptly and efficiently to telephone queries to defendants, clients, claimants solicitors · To identify opportunities where we can provide a better quality of service to our clients and increase revenue. · Daily management of warrant caseload. · Updating case notes. · Liaison with outside agencies on enforcement issues. · Converting to payments · Agreeing and setting payment arrangements · Giving objective information and escalation consequences of non-payment The ideal candidate will have worked within a customer service environment with good administration skills. A willingness to undergo specific training, including Ilex training is required. You must be able to undergo a basic criminal record check and ccj check. This is a great opportuiny to work for a professional and growing organisation. Please Apply today online or contact Laura Hammond (Apply online only) or email Tate is acting as an Employment Agency in relation to this vacancy