Trade Floor Support – Banking

Outsource UK Ltd
London (Greater)
12 Jan 2018
10 Feb 2018
Contract Type
Full Time
Trade Floor Support - Banking The role is in the Trade floor support team. The TFS Team is currently one of a number of Support teams reporting to the Manager of Trading Floor. The jobholder is required to lead by example and deliver a highly-organised support service. The candidate should be a strong support engineer and advocate for the Trading Support function, able to communicate with all levels of business users, senior members of staff and IT Managers. Key skills required for the Trade Floor Support - Banking * Hand on Support engineer to support business users via phone or remedy tickets and complete all tickets within SLA, .while managing user's expectations. * Setup New Joiners, manage removal of Leavers kit and carryout ad-hoc desk moves as and when required * Provide 1st -3rd Line Support with all Software and Hardware related issues * Provide Market Data support * Provide Blackberry/iPhone setup/support * Previous Trade Floor Support experience * Windows 7 desktop support knowledge * Knowledge of Desktop/Laptop hardware * Experience supporting Market Data applications such as Bloomberg, Reuters in a Trading Floor environment * Office 2007/2010/2013 Experience * Experience of mobile device support including BlackBerrys and iPhone * Good Communication both oral and written. * A desire to make things better. * The ability to work well under pressure and to tight deadlines. * Flexibility * Tenacity and ability to deliver strategic goals * Leadership and people management skills and experience. * Capable of delegating and allocating work amongst the team * Ability to influence others The role is based in London If you are an Trade Floor Support - Banking looking for a new contract either apply online or if would like to find out about other IT/Financial Services opportunities please contact Denny Jenkins (url removed) or (Apply online only) The business focuses on building long lasting relationships based on reliability and trust. We do this by hiring and retaining a great team of recruitment consultants who listen and understand our client's and candidate's needs.Do you know anyone who might be looking for a new role? You could benefit from our candidate referral scheme. Contact me on the above contact details for more information. Outsource UK is one of the country's largest and most successful independent recruitment consultancies, specialising in the IT, Digital, Financial Services and Engineering sectors. Outsource. Our People. Your Success. We recruit talented people for contract and permanent opportunities, offer a consultative approach and have a reputation for providing a superior service to both clients and candidates. The role is based in London Please visit our website (url removed)