Technical Support Engineer Python Linux - Software Product £50k

Amazing Prospects Ltd
12 Jan 2018
10 Feb 2018
Contract Type
Full Time

Technical Support Engineer Python Linux - Software Product £50k

A software house in Cambridge is looking for a Technical Support Engineer to join the team. They have engineered a robust, flexible and ultra-secure networking application; this new role will be supporting a Cloud software product.

This is a highly technical support role, software engineers who enjoy diverse and challenging problem solving would also be happy with this position.

The product offers all customers a secure platform for sharing, collaborating which is used to save time, money and increase productivity by connecting people. It is no wonder they are trailblazing their marketplace with the product. End-users include home, professional and enterprise customers.

You will have a strong technical background and comfortable providing assistance to customers via email, phone call or web chat. You will then take responsibility in getting the customer up and running ASAP. It is encouraged you take ownership and working closely with the engineering team (if needed) to resolve. Also working with sales/marketing and QA teams. It is an exciting role with loads of challenge and scope to learn.

To be successful, you will have excellent interpersonal skills and take the initiative in trying to solve problems. It is a small team with a flat structure, and everyone is supportive of each other.

Technical skills which would be useful include: Python, Powershell, Bash, C/C++, Command Lines, SaaS, Unix/Linux, TCP/IP, Android, iOS. It's highly likely you'll also be degree educated and prior experience within a software house.

Starting salary will be £50k with excellent benefits and fantastic prospects. If you want to explore the role more then please make contact for job description and weblink.

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