Branch / Sales Support Executive - Hydraulics

WR Engineering & Manufacturing
12 Jan 2018
10 Feb 2018
Contract Type
Full Time
Customer Support Engineer / Internal Sales Executive / Technical Support Engineer / Branch Support Specialist / Internal Sales Engineer required to join a leading supplier of hydraulic products based in Birmingham. Previous experience in a customer service / technical / branch support based role working with engineering products is essential for this position. Knowledge of hydraulics, pneumatics, fittings, couplings or fluid transfer products is essential. Package £25,000 - £30,000 dependant on experience 33 days holiday Pension Healthcare This position is a 40 hour week on a shift rotation between 8am - 5pm or 9am - 6pm. Saturday morning 8am - 12pm once in 4 weeks Role Communicate via phone and email with branch network regarding enquiries, strategic pricing, orders, stock, products and delivery queries Provide product support to other site locations throughout the UK Processing weekly stock and daily urgent orders from the network to ensure accurate processing and the subsequent procurement and delivery of goods Outsource nil stock items from centre stock orders Sourcing non-core special items at the lowest possible cost Responsible for receiving, logging and reporting all information General Administration Support as and when required Office based in Birmingham Requirements Previous experience as a Customer Support Engineer / Internal Sales Executive / Internal Sales Engineer / Account Manager / Technical Support Engineer / Branch Support Specialist / Hydraulics Support Engineer or similar customer service background Experience in Customer Relationship Management together with an understanding of the principles of Supply Chain is beneficial Knowledge of hydraulics, pneumatics, hydraulic hoses, fluid transfer products, fittings, couplings or engineering consumables is essential Experience using an ERP or CRM system is advantageous Excellent telephone manner Commutable to Birmingham If your experience matches please forward your CV immediately White Recruitment Ltd is acting as an Employment Agency in relation to this vacancy