Service Engineer

Search Consultancy
12 Jan 2018
10 Feb 2018
Contract Type
Full Time
Lead Engineer (Life Safety & Security Systems) £28,000 - £32,500 Southport, Merseyside Remote Working - North West Based (Company Van Provided) Monday - Friday (42.5 Hours) Duties & Responsibilities:- * Carry out contract audits for Service and Reactive calls already completed by an member of staff * To carry out the regular servicing and reactive maintenance of our client's life safety and security systems along with completing and submitting all relevant documentation. * To carry out installation, commissioning of small works projects. * Supervision and coordination of sub-contractors. * Using an electronic PDA for coordination and document control. * Supervision and training of apprentices * Booking appointments directly with customers where required * Coordination and liaison with customers providing continued updates on queries and outstanding works ensuring we are delivering high level customer service to our clients. * Managing and maintaining own van stock. * Placing orders for equipment. * Provide technical support to various team members to aide with accurate fault finding & repairs and at times quoting. * Keeping the office updated on all jobs during reactive works * Demonstrate systems for customers, and explain details such as the causes and consequences of false alarms Key Requirements:- * Fire & Security Engineer experience * Accreditation compliance (NACOSS and BAFE) * IT Competent to be able use a PDA and Microsoft packages (Word, Excel) * Full, clean driving license * Must pass British Standard Security Screening (BS7858) * Ability to work effectively unsupervised * Good understanding of Health and Safety * Excellent customer service skills * Enjoy coaching lesser experienced members of the team * Can do attitude * Willingness to learn Advantageous:- It would be an advantage to have experience in some of the following products. Though training can be provided:- * Standalone and monitored intruder alarm systems * Conventional and addressable fire alarm systems * Warden call and nurse call systems * Access control and door entry systems * CCTV systems * Emergency lighting systems Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age