Helpdesk/1st Line Support

Recruiter
ASC Connections
Location
Hertfordshire
Posted
12 Jan 2018
Closes
10 Feb 2018
Contract Type
Permanent
Hours
Full Time
Our leading Financial Services client is looking for a 1st Line Support/Help Desk/Support to act as the first point of contact in regards to any technical issues experienced by customers. The successful candidate will have a minimum of 12 months Helpdesk/1st line Support/Technical Support experience along with excellent communication skills and a willingness to learn new skills. The role requires dealing with a large number of incoming and out going calls, managing your own support cases, providing Helpdesk/1st line support and ensuring customers are happy with the service provided. Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your CV on file to consider you for future opportunities. ASC Connections is a leading recruitment business specialising within areas of Technical, Business and IT services. We operate as an Employment Business or an Employment Agency for all temporary and permanent roles respectively