Legal Customer Service Advisor
Legal Collections Advisor
Start Date:8th January 2018
Salary: £18,545 starting salary increasing to £20,348 after successful probation period
Hours: Rotating shift pattern: 8am - 8pm Monday to Friday / 8am - 2pm Saturdays
Do you have the ability to put yourself in your customers shoes to work out appropriate solutions?
Do you have a proven background in collections and recoveries?
As a Legal Collections Advisor you will not only get your basic salary with increases along the way but also benefit from:
3% flexible benefits
Free shuttle bus from Leeds city centre
Free on-site gym
In the Legal Collections Advisor job, you will speak to customers who are in debt and facing court proceedings, negotiating affordable payment plans to resolve the situation. If you put yourself in the customers shoes you will be able to get a really good understanding of how they have got into the situation they are in. This will then enable you to work out the best plan that is specific to that particular customer.
While you are on the phone you will use your questioning and listening skills to work out how their current situation stands, this can easily be done by taking them through their income and what they then spend to ensure their priority bills are covered before finding a solution that works for both them and the company
There is lots of training and support on hand to help you do the very best job, if you are looking for a business where you can really build a career then this could be the job for you. The company has an award for investing in people and I have personally seen people grow within the business and develop really good careers.
If you are interested in the Legal Collections Advisor Job and will pass a Credit Check & Criminal Record Check then click to apply
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.