Bank Receptionist - Stroud PCC

Care UK Primary
Charlton Kings
11 Jan 2018
12 Feb 2018
Contract Type
Full Time
About the Job

Do you have the passion and dedication to deliver excellent customer service? Are you looking for a new part-time job? If so, look no further, as this could be the job for you! Care UK is providing the Out of Hours (OOH) service across Gloucestershire. The OOH service is an appointment based service that is accessed via the national NHS 111 service. Patients are assessed via the 111 team and if it’s clinically appropriate, they will get referred on to our OOH service. This will lead to either a face-to-face appointment in one of our primary care centres, or a home visit by one of our clinicians We have a job opening for an OOH Receptionist to join our growing team on a bank basis. A "bank" position is ad-hoc, meaning we can offer you shifts to fit in with your lifestyle. We are ideally looking for applicants who can work on weekends. We are open 24 hours on weekends and our shifts range from 5 hours - 5.5 hours in length. We are looking for applicants to work in the following locations: • Stroud Within this job you'll be responsible for: • Preparing and opening/closing the PCC for patients and doctors • Greeting patients and dealing with them in an efficient and professional manner. • Record keeping regarding distribution of prescriptions and drugs. • Processing patient records/symptoms

About Care UK

Care UK was founded in 1982. Today our healthcare services include treatment centres, prison health services, GP practices, NHS walk-in centres, GP out-of-hours and CATS and diagnostic facilities. This means that we provide a greater range of specialist care services than any other organisation in the UK. Care UK is the largest independent provider of urgent care services in England incorporating OOH's, single point of access and referral management. We deliver excellent, high value patient care on behalf of the NHS for over eight million patients across England. We work with the NHS to deliver high quality healthcare services, reducing waiting times and giving the patient a greater level of choice. We also take healthcare services closer to where people live and work – increasing the efficiency and quality of the services we deliver and helping to reduce waiting times. For more information, please visit our website:

The Requirements

In order for you to be considered for the job, as a minimum we are looking for you to: • Have a good standard of education • Have excellent communication skills, including telephone, written and verbal communication • Be accurate and have a strong attention to detail • Have sound knowledge and understanding of IT and Microsoft Office. It would be nice for you to have any one of the below, although these are not essential: • Previous customer service and telephone experience • Previous reception/administration experience

Application Process

Once you have pressed apply to this job, you will be contacted within 72 working hours by Ben or Lisa who sit within our recruitment team by phone or email. If you have been shortlisted, the recruiter will submit your CV to the hiring manager who will in turn arrange an interview with you if they feel that you are suitable for the job.

Additional Information

If you would like to talk to one of our friendly recruiters for further information or for a full, comprehensive job description, please contact Ben Averill, / or Lisa Dyson, / Please note that offers of employment are subject to receipt of satisfactory references and a DBS check. Care UK is committed to creating a diverse environment and we are proud to be an equal opportunity employer.
We have bank (ad-hoc) positions available, with shifts varying from 5 – 5.5 hours. We can offer you: • £8.21 - £8.81 per hour, depending on shifts worked • Additional pay for Bank Holidays • Regional/national opportunities • Free online and face-to-face training • Online discounts