Customer Support Engineer

Optima Recruitment
11 Jan 2018
12 Feb 2018
Contract Type
Full Time

Customer Support Engineer

Our client are the exclusive and trusted distributor for well known brands within their industry and have a very close working relationships with equipment manufactures in Canada, Denmark, France and Spain. They are growing and are keen to recruit a well motivated engineer based at their office in Leatherhead.

Job Description:

  • Process quotations for spare parts and units from initial enquiry through to final invoice
  • Provide technical support and advice over the phone and via email to our customers and field service contractors.
  • Attend our customers sites throughout the UK to carryout commissioning, servicing, fault finding and repairs
  • Seek out opportunities and continuously promote our products and services
  • Assist with the marketing and promotion of our equipment via social media, trade exhibitions, seminars and face to face with our customers

Person Specification:

  • Hardworking and self motivated individual, capable of communicating well at all levels
  • Excellent verbal and written communications skills
  • Educated to degree level in an engineering discipline - ideally mechanical engineering and have a good aptitude for problem solving.
  • Logical mind
  • Confident dealing with customers face to face
  • Full, clean driving licence
  • Ability to work on your own initiative and as part of wider team
  • Willing to travel which will include staying away overnight when necessary
  • Keen to build a career

Additional Information:

  • Based in Leatherhead
  • £22,000 basic plus discretionary company bonus
  • Dependent on qualifications and experience
  • Monday - Friday, 8:30am - 5:30pm
  • Van + fuel card provided
  • 20 days holiday + bank holiday
  • FREE onsite parking

Please note; Due to the large number of applications that we receive, if you have not had a response within 7 days, please assume that you have been unsuccessful on this occasion.

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Optima Recruitment acts as both an 'Employment Agency’ & 'Employment Business’ providing recruitment services throughout Surrey.