Key Account Manager - South of England

Coast Specialist Recruitment
11 Jan 2018
16 Feb 2018
Contract Type
Full Time

A successful Secured Lending business is looking for an experienced Key Account Manager to join the group covering the South of England.

Candidates will need to have strong relationship management skills with previous experience in Secured Lending working with Broker networks.

The main task of the Key Account Manager will be to increase sales through the effective management of a number of key introducers, some of the main responsibilities will include:

  • Manage the relationships with and generate business from the allocated financial intermediaries
  • Manage existing relationships, selling the company's products and services
  • Achieve the monthly KPIs which form part of the Group's funding strategy
  • Support the Key Account Director in implementing strategies
  • Monitor, analyse and evaluate broker performance
  • Provide support to all key account financial intermediaries through education about the company's products
  • Constantly strive to improve broker / customer service levels by challenging existing processes & practices, making changes where appropriate
  • Providing performance updates/reports to the management team on a daily/weekly/monthly basis
  • Striving to improve broker/customer service levels by challenging existing processes & practices
  • Monitoring brokers' packaging performance, providing feedback to the brokers where corrective actions may be needed
  • Managing the service levels of new and existing broker relationships, to ensure new business opportunities are maximised
  • Maintaining an accurate working knowledge of the Group's current product criteria & underwriting procedures
  • Ensuring that all deadlines and quality of work is achieved and accurate
  • Handling of feedback constructively from brokers and liaising internally with other business areas

Skills & Experience:

  • A background of working within secured lending
  • A strong understanding and knowledge of the secured lending intermediary market
  • The ability to work to targets

This is a great opportunity to be home based with a highly competitive salary and bonus structure