Residential Sales Consultant

Kate Raymond Consulting Ltd
08 Feb 2017
08 Mar 2017
Contract Type
Full Time

Job summary: To convert company provided sales leads into orders and generate own leads in order to sell relevant home security packages and generate annual maintenance and monitoring revenue.


Sell 4 new units per week (1 self generated sale minimum)

Pass quarterly internal presentation certification process

Convert a minimum of 50% of new company generated leads provided

Typical decisions

Identification of target Residential market opportunities.

Creating self generated appointments

Design and presentation of correct package for target consumer, optimising cross-selling opportunities.


Flexibility to adapt working hours to meet with customer requirements.

Key contacts include:


Residential Sales Consultants

Residential Sales Manager


Sales consultants from other sales channels.

Engineers/Technicians - To source opportunities


In order to form partnerships and gain referrals:

Local Builders

Tradesmen (local plumbers, electricians, glaziers and locksmiths)

Crime prevention groups

Man Guarding and Key Holding Companies


Self generate sales leads by networking, referrals and cold calling.

Lead generation - qualification of prospects in alignment with target consumer market.

Prioritise self and company generated leads to maximise new business sales opportunities.

Build strong relationships with potential and existing customers from initial call strategy gaining their trust and respect.

Attend customer premises to undertake surveys and progress sale.

Sale of home security packages including intruder, smoke detection and CCTV products through effective sales strategy.

Attend company site to process customer contracts and finalise administration relating to the contract.

Maintain relationship with customer post-installation to ensure customer satisfaction and obtain referrals. Taking ownership of the customer and their issues.

Identify and progress resale opportunities for premises with existing company systems

Present the company as a credible and professional supplier of security products.

Maintain knowledge of products and services and industry developments.

Person Specification

Personal Attributes

Excellent communication and interpersonal skills.

Able to build strong relationships and influence others.

Self motivated, enthusiastic and inspirational, able to bring a sense of urgency to situations and to demonstrate an active approach.

Persistent, resolute in focusing on results and able to set tough objectives, monitor progress and if necessary take corrective action.

Able to remain forceful when others become pessimistic and defeatist or when dealing with new and unexpected situations.

Innovative and creative, able to remain confident when dealing with negative situations and to come up with imaginative solutions to difficult problems.

Cultural fit with company values

Willingness to undertake irregular working hours

Smart appearance, professional approach

Full driving licence


Customer focus

Solution Selling

Integrity and trust


Drive for results


Action oriented


Presentation skills

Time management

Standing alone


Previous sales experience preferable but not essential.

Demonstrate a successful track record of achievement in either sales or previous chosen role.

Networking with relevant groups.


PC literacy, including some knowledge of Microsoft Office products.

Fluency in English language (both verbal and written).


English & Maths (A, B or C grades) GCSE or equivalent

Educated to A level standard (A, B or C grades) or equivalent (desirable)

Salary: £16400 basic with uncapped OTE of £40k + car + 3 month commission guarantee. Top performers earn £90k