We are looking for an Operations Manager who will report to the CEO. The main purpose will be to be responsible for ensuring that the Centre operates effectively and efficiently to support the work with the children. This will involve managing the centre’s office, non teaching staff and volunteers. This person will also be responsible for evaluation of the charity’s work with children and reporting on efficacy.
To be responsible for the operational aspects of the Centre so that it operates safely, effectively and robustly in order to deliver benefit to the children in line with the overall objectives, values and ethos of the charity.
To demonstrate the impact that the Centre has on children in a way that is measurable and understandable for internal and external stakeholders
To be responsible for the wellbeing and activities of the children when the Children’s Manager is on holiday or otherwise absent.
Duties and responsibilities
- To help define success criteria and outcomes for the Centre
- To help define the one year and three year plans for the Centre and track progress against achievement of these.
- Direct line management of non-teaching Centre staff (admin and drivers) to ensure a highly efficient office function which supports the work with the children.
- To work closely with the Children’s Manager to create an efficient, effective, cohesive and happy team
- Dotted line management of teaching staff to cover Children’s Manager’s absence
- Managing the efficient and safe operation of the Centre and its environment including infrastructure e.g. development of and compliance with policies, risk assessments, safeguarding, contingency planning, data protection compliance.
- Budget management, planning and control of invoicing
- IT systems management and development
- Monitoring the evaluation of the charity’s work with children and reporting to the trustees on how the charity is meeting its objectives.
- Overseeing the daily operation of the children’s programme when the children’s manager is away.
- Working with children when required.
- Experienced people manager with a strong track record in maintaining cohesive teams which deliver results.
- Considerable experience working with children and young people
- Experience in:
- managing a department including budgets
- managing an office
- strategic planning and implementation
- management reporting
- Excellent communication skills, particularly in written work
- Experience working with disadvantaged and troubled children
- Have worked in at least one of the following areas: teaching/social work/youth work/police/probation/offending/health/care
- Horse knowledge or experience
- Full time including working until 7pm, 1 or 2 days a week
- Salary: c. FTE up to £28,500 depending on experience