IT Consultant

Recruitment Csg Ltd
11 Jan 2018
10 Feb 2018
Contract Type
Full Time

The Role

The successful applicant will be responsible for first and second line support to our end users on a range of technologies including servers, computers, laptops, printers, networking and associated software/drivers. The role will be a mixture of onsite and office based support, so a full driving license will be required.

The applicant should have experience in customer service as well as a proven background in IT Support. He/She should be able to work independently, have a positive, can-do attitude to resolving problems working within our company support framework.

All of our clients are local to Kent, keeping travelling to a minimum.

Reporting To: Directors

Job Role:

  • Technical support to resolve issues on hardware and software
  • Managing support questions via email
  • Software support via helpdesk
  • Repair faulty products
  • Test and configure new products
  • Installation and configuration of Microsoft and Apple Technologies

Key Requirements:

  • IT/Technical experience – experience working within education/education services would be an advantage.
  • Flexible and self-motivated approach
  • Excellent problem solving skills and ability to explain technical information to non-techicial users
  • Desire to learn and have a keen interest in proven and new technologies
  • Ability to prioritise own/ client workload
  • Excellent, proven interpersonal, verbal, written and presentational communication skills
  • Proficiency with different computer equipment and software

Hours: 8.00 – 4.30, Monday – Friday

Applicant must have a full, clean drivers licence and pass an enhanced DBS check.

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