Systems Engineer

X4 Group Ltd
11 Jan 2018
10 Feb 2018
Contract Type
Full Time
I hope this finds you well.

I have just learnt of a new role with a client I work very closely with in Birmingham, and thought it could be of interest to you.

Details below:


- Location - Birmingham
- Role - Systems Engineer
- Industry - Financial Services
- Salary - 25k - 35k

Main Responsibilities:

- Support of all local client desktops, applications and IT services
- Remote support to other internal clients
- Daily checks and BAU monitoring and fault resolution
- Ensuring that the correct service desk processes and procedures are followed
- Patching and upgrading of IT services and systems
- Basic connectivity and network troubleshooting
- Knowledge sharing and mentoring
- Documentation of technical procedures across all platforms
- Recommend improvements to all aspects of the IT services
- Ensure IT policies are adhered to at all times

Skills & Attributes Required

- Creative thinker
- Positive attitude
- Service oriented approach
- Problem ownership
- Self-motivated
- High quality of work
- Able to manage own time and resources
- Knowledge and experience with disaster recovery and high availability systems
- Strong written and verbal communication
- Liaising with and managing 3rd party service and support providers
- Professional telephone manner
- Ability to work in a team environment
- Powerful and pragmatic analysis skills, with sound problem solving ability.

Salary & Benefits:

Salary: Up to £35k, depending on experience

Bonuses: Eligible to join the bonus scheme (bonus is paid annually and is based on personal performance and the achievement of specific objectives and competencies.)

Company Share Option Plan: Subject to Board approval, eligible to participate in the Company Share Option Plan

Holidays: 25 days per year plus bank and public holidays

Other Benefits: Private Healthcare Scheme, Healthcare Cash Plan, Employee Assistance Programme, Pension Scheme with Scottish Widows, Cycle to Work Scheme, Childcare Voucher Scheme, Death in Service Benefit, Monthly Entertainment Allowance

Working Hours: 35 hours per week worked on a weekly shift pattern of 8am to 4pm, 9am to 5pm, and 10am to 6pm, Monday to Friday inclusive. 1 hour for lunch

It would be great to discuss further, if you could send me an updated CV and give me a call on ************* I can run through the position with you in more detail. They are looking to line up interviews from the 15th December in the afternoon, so if you could let me know your availability with regards to this as well that would help.

I look forward to hearing from you, Best Regards,

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