Monitoring Tools Engineer - CA

Outsource UK Limited
Milton Keynes
11 Jan 2018
10 Feb 2018
Contract Type
Full Time

Monitoring Tools Engineer - CA

The UK Monitoring Solutions team design, implement, administer and maintain a range of software that provides monitoring, alerting and reporting solutions for the UK IT Infrastructure. You'll provide subject matter expertise in one of the core CA tools that form the basis of the monitoring framework, supporting the automation and integration initiatives and continuous improvement of system and application monitoring methods.

Key skills required for the Monitoring Tools Engineer - CA

  • IProvide subject matter expertise to support the configuration, installation and operation of CA tools:
  • CA Unified Infrastructure Manager (CA UIM / NimSoft)
  • CA Service Operations Insight (CA SOI)
  • CA Application Performance Management (CA APM)
  • Work as part of a team to administer and customize CA tools, providing dashboards, monitoring and alerts for applications and hybrid infrastructure in the production environment.
  • Develop automation to improve efficiency and speed of delivery for monitoring solutions.
  • Integrate monitoring solutions to deliver a single view of the infrastructure, service availability and performance.
  • Transfer knowledge to colleagues on the use of CA tools to identify problems and perform root cause analysis of performance issues.
  • Develop standards, policies and principles on the use of the CA toolset.
  • Provide oncall support and out of hours working as required.
  • Travel to other sites to liaise with team members.
  • Experience of delivering event monitoring solutions in an operational support role.
  • Demonstrable, foundation level knowledge and administration of at least one of the following tools:
  • CA Unified Infrastructure Management (CA UIM / Nimsoft)
  • CA Service Operations Insight Manager (CA SOI)
  • CA Application Performance Management (CA APM)
  • CA Application Synthetic Monitor (CA ASM)
  • CA On-premise Synthetic Monitor (CA OPMS)
  • CA Spectrum
  • Basic working knowledge of Windows, Unix and Linux platforms.
  • Analytical & problem solving skills.
  • Effective communication skills, including high quality written documentation.
  • Demonstrates a pro-active, flexible approach to all aspects of work and able to rapidly absorb new technical information.
  • Atlassian products - Jira, Confluence
  • Agile projects and DevOps principles, including use of Ansible.
  • Awareness of other monitoring tools.
  • Understanding of service modelling within IT Operations.
  • Working knowledge of Remedy for Change, Problem and Incident Management

f you are an CA Monitoring Engineer looking for a new contract either apply online or if would like to find out about other IT/Financial Services opportunities please contact Denny Jenkins *************************** or ************

The business focuses on building long lasting relationships based on reliability and trust. We do this by hiring and retaining a great team of recruitment consultants who listen and understand our client's and candidate's needs.Do you know anyone who might be looking for a new role? You could benefit from our candidate referral scheme. Contact me on the above contact details for more information.

Outsource UK is one of the country's largest and most successful independent recruitment consultancies, specialising in the IT, Digital, Financial Services and Engineering sectors.

Outsource. Our People. Your Success. We recruit talented people for contract and permanent opportunities, offer a consultative approach and have a reputation for providing a superior service to both clients and candidates.

The role is based in Milton Keynes

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