Desktop Support Engineer

Jenrick IT
Covent Garden
11 Jan 2018
10 Feb 2018
Contract Type
Full Time
We are seeking an experienced PC / Desktop Support engineer for a temp to perm opportunity with this growing cutting edge technology company.

You will have excellent general Apple Mac, Windows and PC support experience and ideally have experience working in a media / tech environment supporting the IT requirements for around 600 + users across the EMEA region.

The ideal candidate will be extremely passionate about face to face desktop and telephone support, dealing with a wide range of staff from internal Director level VIPs and Senior internal customers and have excellent experience supporting in Mac and Windows environments.

You will also be required to learn a range of other applications so a strong capacity for learning is key.

Technical skills and experience


- Strong customer facing skills with a passion for technology.
- Experience working in an ITIL-based Service Desk environment.
- Experience in the installation, configuration, management, and maintenance of desktop hardware and software (Windows & Mac OSX.)
- Experience supporting Microsoft Office 2010 to 2016 (Windows and/or Mac.)
- Experience supporting end user applications.
- Working knowledge of Configuration Management Systems.
- Working knowledge of networking concepts (wired and wireless.)
- Working knowledge of telecom systems and applications.
- Working knowledge of Windows Server.
- Working knowledge of Active Directory.


- Technical qualifications such as MCSE or Apple certification.
- Working knowledge and administration of Office365.

Personal skills and experience

Further requirements;

- Must have a flexible approach to work and excellent customer service skills.

Temp to Perm opportunity - Initial day rate for 6 months moving to Perm role for 30 - 40K depending on skills plus bonus and shares package - excellent package overall.

More details on application.
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