Marketing and Communications Writer

AMS Contingent
11 Jan 2018
10 Feb 2018
Contract Type
Full Time

Alexander Mann Solutions (AMS) is the world's leading provider of Talent Acquisition and Management Services. We deliver award-winning solutions to over 65 outsourcing clients and consulting services to hundreds more. Our Contingent Workforce Solutions (CWS) service acts as an extension of our clients' recruitment team and provides professional interim and temporary resources.

Our client is global, well known, insurance company which is organised into the following business areas:

  • General insurance (including property, accident, car and liability insurance)
  • Life Insurance
  • Pensions
  • Savings and Investments

They currently operate in over 170 countries and territories across the globe with major operations in Europe, North America, Asia Pacific and Latin America.

On behalf of this organisation, AMS are looking for a Regulatory Customer Communications Writer for a 3 month initial contract based in Swindon.

Purpose of the role:

As the role has expanded across multiple projects it has become apparent that additional experienced resource is required to support regulatory developments and the overall strategic communications requirement to improve the quality of our communications to drive appropriate customer actions and outcomes

Accountabilities and responsibilities of the Regulatory Customer Communications Writer:

  • You will be required to identify changes required within customer facing information and implement the changes
  • New documents need to be created and make changes
  • You will be working with the proposition team, legal team, compliance, projects team
  • Working closely with various teams to establish requirements and translate technical information into customer friendly documentation
  • Create and write documents on a regular basis
  • Translating regulation propositions for customers to understand and translate this into a meaningful way

The Candidate:

In order to be successful in this role you will possess all or some of the below criteria:

  • Experience in writing customer communications
  • Ideally experience in financial services, with a good understanding of regulated environment and changes
  • Brand and Tone of Voice experience

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our sourcing specialists now.

Alexander Mann Solutions, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business

This job was originally posted as