IT Manager / IT Team Leader - New - Exclusive

Redrock Consulting Limited
11 Jan 2018
10 Feb 2018
Contract Type
Full Time
IT Manager / IT Team Leader - New - Exclusive

Salary - £28,000 - £35,000

Commutable from: Cheltenham, Gloucester, Stroud, Tewkesbury, Cirencester, Worcester, Bristol

An exciting opportunity has arisen for a IT Manager / IT Team Leader to join a market leading company located in Gloucester.

About The Role:-

* You will be responsible for running the technical support department
* Ensuring that the team responds quickly and efficiently to technical support issues
* Define, implement and manage technical support processes and procedures
* Manage the process of communicating new software updates and releases to customers
* Define and manage the QA/QC process for all software and hardware releases

The Ideal Candidate:-

* Commercial experience working managing/leading a technical support team
* Commercial experience working with CRM and CMS Systems
* Understanding of TCP/IP, Wi-Fi, Proxy Servers, Active Directory/LDAP and SQL
* Strong ability to analyse and produce reports on all issues

Starting salary is dependent on your experience.

Please send your CV to ***********************************.
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