Billing Manager

Recruiter
Belinda Roberts Ltd
Location
Manchester
Salary
32000.0000
Posted
08 Feb 2017
Closes
08 Mar 2017
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

Growing business based in the Manchester area requires a Collections and Billing Manager. This is and excellent role that will offer and opportunity to shape and develop a department.

You will be responsible for:

  • Oversee the day-to-day and monthly billing activities as well as actively participating in the long-term objectives of the team
  • Identify and lead process improvement initiatives for the team.
  • First line of contact for billing issues and queries within the team
  • Motivate and drive the team to deliver
  • Co-ordinate the billing workflow, managing a team of billing clerks to ensure that the bills are processed in a timely and accurate manner, monitoring workload accordingly
  • Ensure training requirements of the team are assessed, documented and implemented. Hold regular team meeting and 121 sessions, track performance against agreed targets and objectives
  • You will take ownership of billing policies, process maps and procedures, ensuring everyone is trained to the highest standard and best practice is adopted throughout the team.
  • Responsible for regular audit on billing processes to identify areas for corrective action

You will have:

  • A proven track record of leading a large team in a busy, fast paced environment.

  • A history of process improvement and change management

  • Ability to implement strategic initiatives across billing teams

  • Excellent verbal and written communication and customer focused approach
  • Proficient in Microsoft Office applications such as Word, Excel, PowerPoint and Outlook