IT Support Engineer / 2nd Line Support Engineer / Support Technician

Duval Associates Ltd
11 Jan 2018
10 Feb 2018
Contract Type
Full Time

IT Support Engineer / 2nd Line Support Engineer / Support Technician

Fast growing team - Super fast-growing company! Excellent training opportunity and career stability & development. Brand new role to join an evolving business which will allow you to put your own mark on the position.
Competitive salary and great training - progressive dynamic business! Construction and building sector!

The Group consists of 6 dynamic growing businesses with many years stability and expertise! They are one of the UK and Ireland?s largest manufacturers in their specialist area and one of the fastest growing. With high quality production and customer service they specialise in making their products to suit individual design requirements and exact specifications. They have a superb reputation for customer service and high-quality products. Interviews January, start - JAN or FEB 2018!!

The Role:

  • Customer incident and service request response at all levels
  • Monitoring, troubleshooting and remediation
  • Service provisioning
  • Change and problem management
  • Budget and vendor relationship management
  • Data protection and disaster recovery
  • Telephony administration
  • Mobile device administration


  • 2nd Line IT Technical Support Level Experience and Knowledge
  • Superior Desktop and Server OS and Application knowledge
  • Microsoft Applications Expert
  • Cisco Switched and Wireless Networking and Firewall Experience
  • Virtualisation (Compute / Network / Storage)
  • iSCSI NAS and SAN administration
  • VPN and WAN management skills
  • Citrix XenApp and Citrix XenDesktop
  • Budget Management Experience
  • Vendor and Partner Relationship Management
  • ITIL trained and Qualified

The Package:

  • Strong basic salary on offer
  • 31 days holiday including BH
  • Superb benefits package including Pension

APPLY TODAY!! START January/February 2018!

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