HR/Payroll Systems Support Analyst

Recruiter
Office Team
Location
Sheffield
Posted
11 Jan 2018
Closes
10 Feb 2018
Contract Type
Permanent
Hours
Full Time

Our client is a leading provider of business outsourcing facilities. They are now seeking an individual to take up post within the IT team to provide technical customer support to HR/Payroll systems users.

Duties include:-

- analysing and resolving reported incidents raised by end users

- diagnosing the root cause of incidents

- updating the development team on reported incidents and diagnosis

- communicating resolution timescales to end users

The ideal candidate will have previous HR/Payroll systems experience with the ability to resolve incidents and queries, deal with service requests in line with SLA's. In addition there is a requirement to be proficient with MS Excel, be able to prioritise workloads and have previous experience of working with MHRiTrentHR.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying to this position, you acknowledge that you have read and accept the following terms: ************************************-statement


This job was originally posted as www.jobsite.co.uk/job/959909751