Lead Field Engineer

UK Power Networks Limited
11 Jan 2018
10 Feb 2018
Contract Type
Full Time


Lead Field Engineer

Reporting to

Operations Manager



Business Unit and Department

Network Operations Eastern Region


£55,975 - £73,937 Depending on experience

Employment Period

Permanent Full time


23rd January 2018

CiP Level


This position requires strong inspirational and innovative leaders to support the achievement of the Company?s targets and ambitions.


Responsible for the coordination and performance of a number of field engineers within the Area across two or more of the field engineering processes (ie Projects, Connections, Maintenance and Fault work) to time, cost and quality standards. Close liaison with the Region based scheduling team to ensure the maximum utilisation of staff will be an important aspect of the role.

Direct responsibility for ensuring that customer service levels are maintained at the highest levels. This includes resolving escalated customer technical issues.


Staff: circa 1:14 Field Engineers (SAP and AP) @ Area Locations.

From LV up to 132 KV. Turnover c£10M, including Connections, Operations & Capital Programme.

Principal Accountabilities

  • Provide engineering, safety and management leadership to a group of field engineers working across all operational disciplines
  • Ensure the level of field engineering within the Area is continuously improved and that field engineers are fully developed by acting as a coach and mentor;
  • Deputise for the Area Manager as required
  • To liaise closely with the Network Planners in prioritising the critical capital workload to be delivered within the Area ensuring that it is completed in a timely manner
  • Ensure that a high standard of safety management prevails throughout all areas of responsibility and that safety performance is maintained within parameters defined by the Executive. Promote the Incident and Injury Free philosophy
  • Ensuring staff comply with Company procedures and deliver work to the required standards
  • Coordination with the Region based schedulers to schedule connections, maintenance, planned repairs and infrastructure projects so that they are delivered in a safe, timely and cost efficient manner
  • Liaise as necessary on matters of operational, plant and cable policy with network experts to ensure the right balance is maintained between safety, cost, quality and delivery
  • Support daily planning, co-ordination and real time responsibility for the efficient utilisation of resources including directly employed staff and, if appropriate, contractors. Ensuring that sufficient work is available at all times, by liaising with the Region scheduling team along with internal and external customers to maximise the utilisation of resources
  • Improving the productivity and performance of the Area
  • Removal of barriers to the efficient delivery of work within and across all directorates
  • Work with Performance Team Leaders, Region support and Delivery Services to ensure the best utilisation of all staff and to improve customer experiences
  • Establishing a process of continuous improvement through Individual Performance Review, the development of staff and utilisation of new technology
  • To carry out Field Engineer competency audits
  • Contribute as required to an on-going high level Strategic Resource Plan
  • Actively support the Area in preparation, readiness and implementation for a system emergency at local tactical team
  • Promote Company?s initiatives
  • Work within and actively support the development and operation of the Company?s quality systems, including ISO and IIP

Nature and Scope

The person carrying out this role will be an experienced engineer and leader with a good understanding of the business from an operational perspective. A significant level of influence and other interpersonal skills will be essential in this role. He or she will be a key member of the Operational team within the Region or Area for the Business and must have proven integrity and demonstrate intelligent balanced judgement in all matters, in particular those relating to people at all levels of the organization. A strong understanding of the range and type of both professional and trade skills that are essential in delivering the businesses objectives is required.

Additionally, the post holder must

  • Demonstrate excellent communication and interpersonal skills. These are essential as the job holder will be required to liaise with managers within the Business on a regular basis. He or she must have proven integrity and demonstrate a co-operative and team based approach to achieving overall business objectives

  • Be able to demonstrate they are practical and results oriented by virtue of their actions, in the form of moving others to action by planning, motivating, organising and controlling tasks and deliverables in a complex fast-moving environment of regulatory change

  • Possess acute acumen in respect of planning and logistics and commercial issues through their ability to grasp entire situations quickly, from many perspectives, and to produce well-reasoned proposals and solutions

  • Be highly focused on delivering complex customer and operationally driven projects and programmes to time and budget

Knowledge, Skills and Experience:

The successful candidate will have both a high degree of experience in field engineering and be able to demonstrate a high level of initiative and commitment towards meeting business targets. The successful candidate will be someone who inspires those he/she mentors, setting the highest of standards in all areas including professional conduct. The role requires good communication skills and the ability to liaise with other parts of the business (eg asset management) to resolve problems and develop and/or implement new initiatives.

The base level qualifications/courses are as follows;-

  • HNC in Electrical Engineering or equivalent (See Note 1 below);
  • Full SAP at all voltage levels (See Note 2 below);
  • NEBOSH Certificate (See Note 3 below);
  • 3 day Leadership and 1 day Communication skills course (See Note 3 below);

To recognise the significance of this position the successful candidate will also be expected to take a proactive approach towards continuing their professional development in the areas of engineering, safety, leadership and general management. The successful candidate will therefore be encouraged to be a member of the IET at the grade of EngTech or higher. Registration details can be found on the IET?s web site

Notes for candidates that do not satisfy all of the above requirements/qualifications

  • As an exception for this advert candidates that have all the necessary experience and attributes to undertake the role, but do not hold a HNC may still be considered if they are prepared to undertake further studies to obtain a HNC or equivalent qualification. In such cases an agreed period of secondment to a MM1 would be offered to obtain the qualification
  • It is expected that the successful candidate will be an experienced Senior Authorised Person at all voltages or a minimum of two voltages (e.g. 11kV & 33kV). They will be recognised within his/her SAP peer group as having a high level of competence and attention to safety compliance and detail. Candidates who are Senior Authorised at one voltage level only will still be considered provided they could obtain a second voltage level within a relatively short period of time and, if required, all voltages within 2 years
  • Candidates who do not already possess this qualification are still eligible to apply. Should they be successful they will be expected to achieve the qualification/course within a reasonable period after their appointment

The successful candidate should hold a NRSWA Supervisors certificate, and possess a clean driving licence.

In addition, the successful candidate will be IT literate and have good organisational and communication skills.

Key Competencies:

Safety Management

Financial management and cost control

Change Management

Organisational skills

Leadership and communication skills

People Management

Customer Service Focussed

Project Management discipline

Relationship Management

Prioritisation & Decision Making skills

Negotiation skills

Incident Investigation and reporting

UK Power Networks is committ

This job was originally posted as www.jobsite.co.uk/job/959908893