1st line Customer Support - Telecoms

Recruiter
Claremont Consulting Limited
Location
Hatfield
Posted
11 Jan 2018
Closes
10 Feb 2018
Contract Type
Permanent
Hours
Full Time
1st line support operator urgently required for a global telecoms company. This is a permanent position based in Hertfordshire.
Overview; inbound call handlers, providing customer care for business customers, predominately providing 1st line technical support
Skills; technical knowledge, demonstrable 1st line customer services skills, Customer Service NVQ desirable, good communication and Microsoft skills, stakeholder engagement and demonstrable CRM (Customer Relationship Management) systems skills
Any additional experience working in a telecoms helpdesk team will be nice to have.
Please apply ASAP.
This job was originally posted as www.jobsite.co.uk/job/959910940