Credit Control Administrator

11 Jan 2018
18 Feb 2018
Contract Type
Part Time
An exciting opportunity has arisen for a part time Credit Control Administrator (working 30 hours per week) to join a leading company within the Specialist Chemical Industry based in Tamworth. In return, we offer a competitive salary of £14,500 (depending on experience), 20 days holiday along with an optional private health cover scheme and optional pension scheme.

We are an independent distributor of chemical products used for repair and maintenance within industrial, construction and engineering environments (including the nuclear power and energy sectors). Our products are considered "high-end" and as such this role presents an opportunity to work with some of the biggest names in the industry. With over 25 years of industry experience, we have always attracted a wide variety of customers, ranging from the small contractor to national providers of services. Throughout that time we have taken great pride in the development of, and research into, products of the highest technical standard.

We are a people company first and foremost and we have fantastic and loyal staff. As a family business we prioritise a welcoming and sociable culture in which we all enjoy working together to provide an excellent service.

The Credit Control Administrator will be responsible for:

* Making phone calls to collect payment from customers, following up previous phone calls and emails
* Updating credit records and account activity
* Setting up and maintaining customer files
* Updating payments received from customers against outstanding invoices
* Ensuring compliance to meet legal and audit requirements
* Investigating customer queries
* Resolving situations with returned goods
* Managing and resolving escalations, including carrying out any legal preparation work necessary to facilitate payment
* Working with our Finance Manager to develop the credit control systems to suit the needs of our growing business
* Work to targets set by the Finance Manager, including regular reporting on progress
* Liaise with the sales team with regards to any outstanding customer payments
* Ensuring cheques received into the office are paid into our local bank account in a timely manner
* Producing monthly statements by email and post and distributing accordingly
* Covering for other staff members on an ad hoc basis
* Assisting the Finance and Admin teams with other admin tasks

The successful Credit Control Administrator will have:

* Credit control experience
* Excellent telephone manner
* Ability to problem solve and prioritise
* Ability to work systematically
* Ability to remain calm under pressure
* Experience using Sage 200
* Excellent IT skills, particularly on Excel
* Willingness to support the office team when necessary
* A proactive attitude
* Flexibility to change working hours as and when required
* Full driving licence

The hours of work are expected to be 6 hours per day, worked at a regular time to suit your schedule.

Please apply online today to be considered for the Credit Control Administrator role.
This job was originally posted as