IT Support Apprentice

Integrity IT Solutions Limited
11 Jan 2018
10 Feb 2018
Contract Type
Full Time

Integrity Future Talent are looking to hire an IT Support apprentice in the S35 are of Sheffield. Established in 2000, the company has become leading providers of cloud based software solutions. Our market leading CRM solutions are used by over 300 clients in both the public and private sector.

The Role:

The role of IT Support Apprentice is to provide excellent customer service as part of a support team. In the first instance the role will involve providing technical support to our clients via email, telephone and occasionally via webinars where necessary. Supported by our customer support team, you will work closely with customers, ensuring expectations are effectively managed by providing clear and open communication, and striving to provide the highest service standards.

What We Are Looking For:

- Strong IT skills, with knowledge of Microsoft Office

- Confident communicator with all levels of IT users

- Good problem solving and analytical skills

- Ability to work as part of a team

- Knowledge of SQL or a willingness to learn basic coding for data extraction and report creation

- Have basic understanding of HTML and CSS, or a willingness to learn basic coding

What We Offer:

- 20 days holiday per year, increasing with length of service plus bank holidays

- Private healthcare plan

- Pension match scheme

- Career progression

- Casual dress code

- Free Parking

- Regular social activities

- Onsite gym and cafe

- Unlimited tea and coffee

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