Service Delivery Manager - ICT / Telecoms

Claremont Consulting Limited
11 Jan 2018
10 Feb 2018
Contract Type
Full Time
Service Relationship / Delivery Manager urgently required for a global telecoms technology company. This is a permanent role based in Hertfordshire. This role will require travel to client sites.

As the Service Relationship Manager you will be responsible for excellent Service Delivery to the customers. Customer Service Delivery experience within IT / Telecoms will be required.

Working on exceeding customer expectations by resolving escalations and providing continuous improvement.
The successful Service Delivery Manager will have:
Excellent customer relationship skills /experienced customer relationship manager in complex ICT environment.
q Good telecoms product and knowledge of customer's IT systems and applications is required.
q Business background to enable understanding of customer priorities.
q Strong people and project management skills are essential.

Excellent career path and remuneration package.
Please apply ASAP.
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