Senior Mitel Engineer

Click It Consulting Ltd
11 Jan 2018
10 Feb 2018
Contract Type
Full Time

Senior Mitel Engineer

This award winning Solution Provider is continuing to grow and expand their customer base, winning ever more prestigious converged solutions contracts all the time. They?re now on a mission to further enhance their in-house Mitel support proposition. This is a home based role but you must be located within 1.5 hours of London.

As a Mitel Engineer you will be responsible for:

  • End-to-end installation
  • commissioning and in-life support of large, complex Mitel VOIP solutions
  • Install, upgrade and configure all Mitel Applications on CPE equipment and Virtual Applications within the Mitel World Cloud (UCASS)
  • Provide support expertise on MBG, MiVB, MiCC Inbound and Outbound, MiCollab, Desktop devices.
  • Mentor colleagues to improve their level of knowledge on Mitel Applications.
  • Advise on implementation of Networking VOIP solutions on LAN and on WAN interconnections
  • Perform 1st Line tasks as occasionally required (answer customer queries, fault find, fix and report)

Job Knowledge and Experience

  • 10 years working on all Mitel Applications at a 2nd or 3rd line level
  • Understanding DHCP, DNS and Active Directory and other Microsoft products used by the VOIP solution
  • Understanding of wireless technology
  • Redbox capabilities (preferred)

Qualifications and Certifications

  • Mitel Certification: MBG
  • Mitel Certification: MiVB
  • Mitel Certification: MiCC Inbound and Outbound
  • Mitel Certification: MiCollab
  • Mitel Certification: Desktop Devices
  • Full UK Driving Licence (essential)

They?re proud to be a customer-led, consultative sales organisation. Change is a constant. This is a new, and busy role with demanding clients and internal customers. You need to be strong-willed, resilient, able to adapt and refocus quickly. As a company they are incredibly energetic, move at pace and priorities can change. Being willing to roll your sleeves up and muck in is essential.

They?re proud to have a diverse team, unified by a common, deeply-held passion for their customers and their brand. They love what they do and want someone to join them who is equally passionate. If that?s you, apply now!

Salary £45-£55k base + £6k Car + Package. Home working

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