Operational Trainer

11 Jan 2018
10 Feb 2018
Contract Type
Full Time

Operational Trainer

Location: Heathrow Cargo - Office & Warehouse

Salary: £33,000 per annum

Hours of work: 37.5 hours per week, with a flexible approach to working variable hours

The Operational Trainer role

Vacancies have arisen for Operational Trainers to work in the Office and Warehouse. These will be based at their Cargo facilities in Heathrow and Gatwick to deliver and maintain all aspects of training.

Key Tasks

  • To update, deliver and/or distribute mandatory refresher training to reflect current legislative requirements
  • Ensure familiarity with operational requirements / procedures to ensure relevance of departmental training
  • Evaluate and continuously improve training packages
  • Deliver structured training to new employees, ensuring competence prior to operational training - providing additional support where required
  • Deliver regular structured refresher training to existing staff to reflect current legislative requirements
  • Maintain & update all training records
  • Ensure security of training records
  • Advise Managers on all aspects of staff training
  • Comply with all Company procedures and Instructions
  • Set an appropriate example to others and ensure all training positively portrays company brand and product and follows the SOP's
  • Development of employees assisting Cargo Training
  • To ensure courses are delivered professionally and knowledgeably, within the agreed time-frame
  • To assist Training Officer / Training Manager in course creation and update to meet relevant training needs, using creativity to ensure that the course content is engaging and interactive whenever possible

The ideal Operational Trainer will need:

The applicants should have experience of working in a fast moving challenging cargo environment, with experience of providing the highest level of customer service, whilst working under pressure to meet operational deadlines

Desirable Skills

  • Safety driven
  • Excellent communication/interpersonal
  • People management
  • Leadership
  • Motivator and influencing
  • Decision making and problem solving
  • Ability to work to tight deadlines
  • Absolute discretion and confidentiality (essential)
  • Coaching or Train the Trainer qualification (desirable)

If you feel you're suitable for this Operational Trainer role then please apply today!

This job was originally posted as www.jobsite.co.uk/job/959909737