Head of IT, IT Manager, Operations Director, Change Director

People Source Consulting Limited
11 Jan 2018
10 Feb 2018
Contract Type
Full Time
My client a leading IT Solutions provider are seeking to recruit a Head of IT Operations and you will bring the below skill set:

Head of IT, IT Manager, Operations Director, Head of IT Operations, IT Operations Manager

The Head of IT Operations & Performance is directly responsible for the optimising the IT & Change department.

The Head of IT Operations & Performance will be a trusted partner to the CTO in leading IT to become a high performing organisation, with key duties including

*Providing leadership for the cross-functional management of information and technology across the enterprise
*IT & Change internal governance
*Developing and managing strategic vendor and partnership relationships
*Facilitate departmental performance management
*Departmental financial management including budget definition
*Ownership of IT ways of working

Key Accountabilities/Responsibilities:

*Partners with the CTO in providing technology vision and direction for the enterprise.
*Is responsible for driving focus and prioritization within the IT organization through working with the Head of Portfolio Planning and defining governance principles and processes.
*Oversees the development and maintenance of IT policies, procedures, methodologies, and governance - as well as performance management frameworks and metrics - to ensure the IT organization delivers value to the enterprise.
*Works with the CTO and business leadership team, providing broad insight to IT domains and capabilities in support of enterprise wide business decisions.
*Establishes and implements continuous-improvement programs for the IT organization.
*Stays current with developments in new market trends and innovations in technology and the leadership of enterprise IT.
*Drives and facilitates effective collaboration and communications between the IT organization and other areas of the business.
*Responsible for directing the preparation, review and consolidation of business plans and budgets for the IT organization.
*Regularly review IT costs and cost structures for IT services and products so that the financial implications of IT projects and activities are communicated to the proper IT and business executives.

Essential Capabilities/Experience:

*A Bachelor's degree in computer science or a related field with a minimum of 10 years relevant experience, OR relevance vocational qualification(s) with a minimum of 10 years relevant experience
*Ability to unblock issues with third parties through relationships and escalations thereby minimising negative impacts on delivery
*A background in technology delivery with previous experience across governance, vendor management, financial management and delivery
*Strong experience in influencing others through developing trusted relationships
*Identifies and acts on opportunities for continuous improvement.
*Encourages prudent risk taking, exploration of alternative approaches and organizational learning.
*Demonstrates personal commitment to change through actions and words.
*Mobilizes others to support change through times of stress and uncertainty.
*Sets and accomplishes challenging goals.
*Defines standards in terms of doing what is appropriate and doing it well.
*Competes resourcefully, and takes calculated risks to achieve results.
*Encourages and facilitates cooperation and results orientation.
*Fosters an environment of collaboration.
*Inspires, motivates and guides team members.
*Fosters commitment, team spirit, pride and trust.
*Proven experience of demonstrating good industry practices and behaviours
*Strong project management skills / qualifications ideally with Agile and Waterfall methodologies
*Experience in defining and manging activities with quantifiable measures to deliver architecture work to planned schedules, budgets and quality to support broader delivery
*Define and report status in a meaningful manner
*Clear communicator both written and verbally

Desired Capabilities/Experience:

*Ability to define and manage Change Control experience and engage within IT Governance processes
*Experience of budgeting and negotiation
*Management of 3rd party engagements (from selection, through execution to closeout)
*Strong industry relationships with product vendors and IT community
*Background in Financial Services sector

People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy.

People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
This job was originally posted as www.jobsite.co.uk/job/959909742