Digital Account Coordinator

Go Daddy
11 Jan 2018
10 Feb 2018
Contract Type
Full Time
GoDaddy’s mission is to radically shift the global economy toward life-fulfilling independent ventures - helping our customers kick ass by giving them the tools, insights and the people to transform their ideas and personal initiative into success.

With more than 14 million customers worldwide and more than 62 million domain names under their belt, GoDaddy gives small business owners the tools to name and shape their idea, build a beautiful online presence for it, attract customers and take their business to the next level.

GoDaddy is looking to hire a Digital Account Coordinator to join 123 Reg’s successful and growing Online Experts team based in Woking. We won’t expect you to know all this from the get-go. At­ 123 Reg, we’re passionate about using our knowledge, both within our team and across GoDaddy, to offer a structured and professional training program to help you get to grips with our products and services.

Our aim is to make sure that when you begin working with our clients to build an affordable, efficient and effective online marketing solution - you’ll have all the knowledge you need!

This is an ideal entry-level position for someone with strong customer service skills and an affinity for modern technology. This is an excellent opportunity to grow your career and work within an industry-leading tech company.


Provide a key point of contact with our small business clients as we deliver an effective and affordable online marketing solutionWorking to tight deadlines, demonstrate to clients the value added, and provide them with recommendations that will enable further growth for their brandSales liaison and account management -
o Liaise with the Online Experts sales team to handover and on-board new clients
o Inform clients regarding website performance and suggest optimisation opportunities
o Carry out ad-hoc requests made by clients with regards to website changes
o Proactively propose actions and improvements to benefit clients
o Support the sales team in their drive to hit renewal targetsWebsite management -
o Understand each client’s goals and translate them into a production brief that is in-line with internal best practices
o Understand and demonstrate how to implement campaign tracking
o Use initiative to improve campaigns for clients
o Use quality control to optimise all output before presenting to each client
o Understand and demonstrate how to measure the impact of each client’s marketing efforts, including the use and administration of web analytics dashboards
o Support clients in identifying and acting on key areas of importance in accordance with their goalsAccount management/customer liaison experienceExcellent spoken and written communication skillsBasic proficiency in MS OfficeBasic knowledge of website creation/marketing/SEOThe ability to understand, analyse and present with clarity the trends and patterns within complex numerical dataThe ability to identify and resolve problems in a creative wayA high degree of integrity, and resilience when giving and receiving direct feedbackExcellent analytical, organisational and time management skillsDrive and the ability work on own initiative, without direct supervisionWhat’s in it for you?

25 days holiday + bank holidays (33 days total per annum)Bupa private medical insuranceCasual dress codePrivate pension with employer matched contributionsCycle-to-work schemeFree snacks, cereal and soft drinksA games area (pool, anyone?), with plenty of opportunities to have fun!A dedicated, continuous training programGreat opportunity for advancement within the company across a variety of rolesGoDaddy is an equal opportunity employer
What’re you waiting for?

At GoDaddy, we're in the business of hosting great ideas. We’re also in the business of building great careers! Isn’t this where you really want to be?

At GoDaddy, we strive for an inclusive culture that values every individual. With each of our individual strengths, we come together to form a collective powerhouse. We take it a step further and cultivate a culture where everyone feels they truly belong and can do the best work of their lives. Consistent with these values, and reflecting the fundamental importance of diversity, GoDaddy is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, gender identity or expression, marital status or civil partnership/union status, pregnancy, childbirth, disability, race (including colour, nationality, ethnic or national origin), religion, sex or sexual orientation.

At GoDaddy, we're in the business of hosting great ideas. We’re also in the business of building great careers! Isn’t this where you really want to be?

Click "apply" and complete your application on our in-house system.


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