Telephone Interviewer

Health & Social Care Jobs Ltd
11 Jan 2018
09 Feb 2018
Contract Type
Full Time

Health and Social Care jobs are looking for a Telephone Interviewer (Care Management), someone ideally with experience in the Care Sector or recruitment. Based in Ulverston, Cumbria (South Lakes), we are a bubbly and friendly team specialising in Health and Social Care recruitment nationally, recruiting at all levels for the Domiciliary Care/Homecare and Older People Care Home Sectors.

The kind of experience that would lend itself well for this role would be someone who has worked in care or within a care service at Supervisory level or above. For example: Registered Manager/Care Manager, Care Coordinator, Supervisor, Human Resources Manager, Recruiter etc you will have enough experience in care to enable you to comfortably telephone interview candidates at all levels.

What would the job involve?

·Using your experience to conduct telephone interviews with potential applicants for vacancies, these are usually anywhere between 30 minutes and 1-hour long interviews.

·Be responsible for tracking all these applications on our own bespoke computer system.

·Arrange interviews with the end employer.

·Send out interview confirmation.

·Gather compliance documentation.

·Build a rapport with customers and also build your network of contacts.

·Taking new enquiries and promoting Health & Social Care Jobs.

Essential Key Skills:

·Experience or knowledge of the care sector or recruitment either currently or in the past.

·Office administration experience and computer literate.

·Strong Customer Service skills.

·Confident telephone manner and the ability to engage in conversation on the telephone naturally.

·Proactive approach to tasks and self-motivated.

Our office is located in the centre of Ulverston and a 5-minute walk from Ulverston train station. This position would suit a relocator or someone living close to Ulverston, Dalton in Furness, Barrow in Furness, Grange Over Sands but is also on the trainline from Carnforth and Lancaster.

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