IT Technical Support Apprentice - Warrington WA1

10 Jan 2018
09 Feb 2018
Contract Type
Full Time
Your IT Apprentice role...
You will be working on the Helpdesk in the Warrington office. You will be the first point of contact for customers seeking technical assistance over the phone or email.You will be trained how to remote troubleshooting through diagnostic techniques and pertinent questions and also determining the best solution based on the issue and details provided by customers.
You will be working for...
An award winning IT services company with over 25 years of experience of delivering innovative IT solutions to a global client base of over 200.
Extra benefits & perks (so jealous of you!)Personal iPhone 7 and laptop to use in work and at home.When out of office with the Senior Technicians, lunch will be covered and you will get the opportunity to be involved in important builds, set ups and maintenance tasks.IT qualifications you will receive...

IT Systems & Networking: Level 3 BTEC Diploma in Professional Competence for IT and Telecoms Professionals & Level 3 BTEC Diploma in IT (Networking & Systems Support)Web & Software Development: Level 3 BTEC Diploma in ICT Systems & PrinciplesMicrosoft Technology Associate: Networking Fundamentals Microsoft Technology Associate: Security FundamentalsMicrosoft Technology Associate: Software Development Fundamentals Microsoft Technology Associate: Web Development FundamentalsCompTIA Cloud Essentials Certification CompTIA A+ CertificationLevel 3 City & Guilds Diploma in Digital MarketingEach IT Apprenticeship differs, so please refer to our website for details.

On your IT Apprenticeship, you will learn how to...

Deploy, install and configure Windows 7, 8.1 and 10 clientsConfigure DNS servers and upgrading user profiles Work on Hyper-V SystemsInteract with, and advise customers in an appropriate mannerDesign and follow procedures and plan system maintenance activitiesInstall, configure and test computer hardware and softwareInstall, use and troubleshoot applications in the Microsoft Office suiteTroubleshoot, record, diagnose or escalate system faults in a HelpDesk settingRequirements to become an IT Apprentice with NowSkills

GCSE Grade A-C in Mathematics & English (or equivalent) is a requirement.A passion for ITYour future earnings in IT...

You could earn £40,300 as an IT Support Manager, kick start your career path to success now!

Why choose NowSkills as your Jedi Master?

IT Apprenticeship Warrington - Why wouldn't you choose to join our squad? Did you know NowSkills is the preferred partner to a selection of leading Radcliffe IT Apprenticeship employers? We only specialise in IT Apprenticeship positions including: IT Networking, Web & Software Development & Digital Marketing, so if you've got a real passion for IT then we'll be sound!

Did you know, it only takes us on average 17 days to place an Apprentice in work? We don't mess around, if you're committed then so are we.

It's time to #embraceyourinnergeek and develop your skills in this exclusive IT Apprenticeship and become apart of the next generation of IT successes!

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