Career Coach

Interserve PLC
11 Jan 2018
09 Feb 2018
Contract Type
Full Time
Job purpose

Career Coaches will provide individual and continuous support with high quality information, advice and guidance including a combination of personal planning, mentoring, coaching, counselling and on-going one to ones. Career Coaches will work with customers to build independent learning skills, employability skills, potential and resilience.

Career Coaches are ultimately responsible to get all participants into one of the following progression outcomes:

  • Employment;
  • Unpaid Employment;
  • Education;
  • Apprenticeships; or
  • Traineeships

This is a fixed term contract until July 2018.

Salary £19,000 - £23,000 Closing date Friday 12th January 2018

Knowledge skills & experience

We are looking for caring, motivating and supporting candidates who have the passion, drive and enthusiasm for making a positive impact whilst working closely with young customers throughout their development journey, with the following experience as a minimum:

  • Relevant NVQ Level 3: Information, Advice and Guidance or equivalent
  • Level 2 in Key Skills Literacy and Numeracy or equivalent
  • IT Skills
  • Knowledge of local authority provisions or equivalent
  • Experience in coaching and mentoring young people
  • Knowledge and experience of assessment and training tools
  • Ability to manage your own time and caseload
  • Strong organisational and communication skills
  • Previous experience within a Career Coach/Learning Mentor/Case Manager role
  • Proven achievements of sourcing and closing new business opportunities
  • Proven evidence of working and meeting KPIs and targets
  • Experience within a target driven environment
  • Solutions focused approach to problem solving
  • Proven evidence of working and meeting KPIs and targets
  • Experience within a target driven environment
  • Experience of supporting young people into employment, Apprenticeships, Traineeships or full time education


Working for us, you’ll need to be a people person and you will be representing and promoting our values.

Owing to the nature of this position, any offer of employment with Interserve Learning & Employment will be subject to a satisfactory check from the Disclosure and Barring Service.

As a Disability Confident and Investors in Diversity organisation, we are committed to providing services which embrace diversity and which promote equality of opportunity. We also offer a guaranteed interview scheme for applicants with a disability who meet our minimum selection criteria.

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