Learning Consultant

GP Strategies Ltd
London (East)
11 Jan 2018
09 Feb 2018
Contract Type
Full Time
Learning Consultant


GP Strategies are looking for a Learning Consultant to work with our main financial client on their deployment of global learning programs and solutions. This role would involve a high level of stakeholder management and offering consultative advice on how best to meet their needs.

Reporting to

Business Unit Director

Essential Duties and Responsibilities

·Senior stakeholder engagement with GPB (Global Private Banking) to understand the learning needs of the organisation and how this supports the aims, objectives, values and culture
of the business

·Build relationships with business and operational leads and ensure that learning is represented as part of any business change

·Consult with a wide variety of stakeholders to understand operational performance and learning needs and translate these into robust learning objectives

·Use appropriate challenge to test business requirements to ensure that requirements are suitably aligned to business needs

·Influence stakeholders to ensure that learning is central to managing business performance

·Advise the business on the most appropriate learning interventions and methodologies, together with advice on how these can be best procured

·Following contracting, manage the day-to-day relationship with vendors and escalate any issues

·Ensure that service requests are raised within the territory and are fully completed

·Monitor service provision, course cancellations, occupancy rates and evaluation scores for all programmes within the territory

·Ensure that all required reporting is delivered accurately and on time within the month and that the service delivers to the SLA/KPI requirements

·Work with stakeholders to ensure that appropriate quality assurance processes are in place, and that the delivered learning achieves the expected business objectives

·To evaluate, pilot and deploy solutions for effectiveness

·Evaluate and screen business issues or business change initiatives to assess the need for performance analysis/diagnosis

·Develop and present to the business proposed learning strategies and recommend other non-training interventions

Person Specification

Essential Requirements

Professional qualification/degree or equivalent

Proven experience in the learning field

Broad knowledge of learning interventions

Previous experience of project management methodologies such as critical path, critical chain and agile management

Proven experience working in the Performance Improvement field

Excellent interpersonal/relationship skills

Well rounded business experience resulting in business and financial acumen

Strong analytical and data reporting skills

General administration and good IT skills in particular MS Project

Desirable Requirements

Working knowledge of Organisational Development interventions

An understanding of organisational dynamics

Facilitation skills

Experience in the design of blended learning solutions to include e-learning,VILT and Social Collaboration

Multi-cultural experience

Labour market knowledge

Experience writing proposals

This job was originally posted as www.totaljobs.com/job/78962531