IT Infrastructure Engineer

Tetrad Recruitment Group Limited
Newcastle Upon Tyne
10 Jan 2018
14 Feb 2018
Contract Type
Full Time
The Client:

My Client is a rapidly growing technology company specializing in IT based solutions for a variety of sectors, looking to appoint an IT Infrastructure Engineer.

The Opportunity:

This is a senior role with an opportunity to lead a team of 4. Escalations end with this role so the skills and ability to resolve incidents is paramount. The ideal candidate will be responsible for supporting clients and internal IT to a 3rd level, where tickets are escalated from the Service Desk. You will be involved in a mixture of BAU IT support and project deliveries.

The Candidate:

Detailed user and administrative knowledge of:

·MS Windows Server Operating Systems & Application (MS SQL, Active Directory, File, Print)

·Citrix Serve

·Routers. Firewalls, MPLS, VPN

·Business Applications (EPOS, SharePoint, Ticket Management)

Key responsibilities may include, but are not limited to:

·Support 3rd Line IT Support Function

·Educate 1st/2nd line Service Desk Engineer

·Support IT Project delivery

·Support IT field support

·Manage internal IT systems

· Compile reports for management review

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