Assistant Store Manager Apprenticeship

Lifetime Training
11 Jan 2018
01 Feb 2018
Contract Type
Full Time
This Advanced Apprenticeship role is a fantastic opportunity to join a fast-paced, growing retail business and unlock your career potential and play a part in its future success.

On the Retail Management Development Programme' you will take on the role as an Assistant Store Manager, supporting the Store Manager by achieving store retail targets, setting daily priorities and overseeing day-to-day activity and running of the shop.
As an Assistant Store Manager you will learn to inspire the store team to drive sales and deliver the very best customer service imaginable. When the Store Manager isn't there it's up to you to take accountability for the overall operation of the store and make sure the team stays motivated and performing at their best. This gives you an incredible opportunity to grow your leadership skills by supporting, training and coaching Claire's team members—developing your skills and boosting your career potential.

About the role
As an Assistant Store Manager at Claire's, you will support your Store Manager with the following;
• Driving and achieving retail store targets.
• Agreeing daily priorities and overseeing day to day activity.
• Inspiring your store team to drive sales and deliver the finest level of customer service.
• Ensuring your store is well merchandised and commercially correct.
• Keeping the store running smoothly.
• Training and coaching the store team to enhance their skills and career development.
• Ear piercing (you will receive full training).

In the absence of your Store Manager you will learn how to take accountability for the overall operation of your store ensuring high levels of team performance and business results.

About You
You'll possess the following experience, skills and attributes;
• Customer Service Experience
• Preferably experience of responsibility within a team
• Understanding of achieving KPI targets.
• Passionate about retail and fashion.
• Customer focused and results driven.
• Have visual merchandising skills.
• Have excellent communication, planning and organising skills.
• Demonstrate the ability to develop, motivate and coach a team to achieve impressive sales and business results.
• Ideally have experience of working within fashion accessories or jewellery.
• Be motivated and driven to learn and develop your skills through the apprenticeship programme.
• Committed to the completion of your management training and fulfill ambition to become a member of the store management team.

About Claire's

• A leading high street fashion retailer with +3000 stores globally in North America, Japan and Europe. (+1000 stores across Europe).
• We specialise in fashionable jewellery, accessories and cosmetics products.
• Our core customer ranges from children to young women. We accommodate all our customers moods, attitudes and styles, including; feminine and pretty, unique/individual and the latest catwalk trends.
• We are a fun place to work! We encourage all store members to wear our product.
• We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company!

You will be on the Retail Management Development' Apprenticeship for 15 months and complete your Level 3 in Retail Team Leading.

As part of the selection process we may contact you for a short telephone interview, and If you are successfully shortlisted for a face to face interview, you will be asked to complete a small pre-interview project.

Personal Qualities :
• People focus
• Good Team Work ethic
• Effective Communication & Listening skills
• Planning & Organising skills
• Uses own initiative
• Organised approach
• Able to work under pressure to meet deadlines
• Ability to work well within a team environment
• Ability to work flexibly and be able to adapt

Skills Required :
• Ideally 1 year of retail or customer service experience
• Strong interpersonal and communication skills
• Ability to plan and prioritise work in order to meet specific deadlines
• Ability to work effectively within a team
• Ability to work unsupervised

Future Prospects :
Upon successful completion of the Apprenticeship, there will be opportunity for future progression and employment.

Training to be Provided :
Retail Team Leader Apprenticeship Level 3
Functional Skills

Other Information :
As part of the selection process we may contact you for a short telephone interview, and If you are successfully shortlisted for a face to face interview, you will be asked to complete a small pre-interview project.
“This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment”

The National Minimum Wage (NMW) rate for apprentices is £3.50 an hour. This applies to 16-18 year old apprentices and those aged over 19 in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training.

Things to consider :
You will be expected to work weekends and bank holidays, including over the Christmas period.
You will be fully trained in piercing (ears and noses) – and will be expected to be confident in delivering this service in store.

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