Consumer Insights Manager

Project People
London (Greater)
11 Jan 2018
09 Feb 2018
Contract Type
Full Time

Consumer Insights Manager


Contract - Competitive day rate

Our client, a global leading telecommunication company, are recruiting for a WEU Consumer Insights Manager to join their business.

Key Responsibilities:

  • Collaborate with stakeholders in WEU (Western Europe) regional and in-country marketing teams (Product, Marketing, Campaign, Creative, Social, PR and Digital) to identify insights needs, plan appropriate solutions and deliver actionable inputs. Both strategic and tactical.
  • Find, collate and evaluate relevant information and data from across the client's organisation, the technology market / competitors and the retail landscape to support the development of marketing and product strategy, the development of successful campaigns and the evaluation of marketing performance.
  • Design, execute, analyse and present primary and secondary market research projects (Qualitative, Quantitative, offline, online, ad hoc, longitudinal, co-creation, workshops etc.)
  • Manage procurement processes. Able to secure resources, align priorities and achieve consensus.
  • Manage relationships with agencies and partners. Able to drive best performance out of suppliers while keeping projects within budget and on time.

Desirable Key Skills and Experience:

  • Previous success in an insights role within a B2C environment
  • Background in data analytics and market research, preferable in Consumer Electronics, Telecoms, FMCG, Software / Internet, or analytical consulting firms
  • Hands-on experience in a wide variety of qualitative and quantitative methodologies
  • Track record of extracting key insights and translating them into workable recommendations
  • Strong analytic skills - able to synthesise, identify a coherent narrative and communicate clear findings from multiple, sometimes incomplete, data sources
  • Strong interpersonal skills, able to navigate complex organisation structures and influence accordingly
  • Experience in paid media analytic (e.g. Google, Nielsen), web analytics (e.g. GA. Adobe, GWI), social listening (e.g. Radian6, Crimson Hexagon, Netbase, Synthesio, Brandwatch)
  • Familiar with structured and unstructured databases and querying tools
  • Familiar with analysis packages (e.g. R, Python, SAS, SPSS)
  • Familiar with visualisation packages
  • MA / Msc or higher degree is advantageous but not essential.

If you would like to be considered for the role, please email your CV to - . Suitable candidates with be contacted before shortlisting.

Project People is acting as an Employment Business in relation to this vacancy.

This job was originally posted as