Application Support Consultant ERP Accounts Modules Newbury to £25,000

Recruiter
Xperian Recruitment Limited
Location
Newbury
Posted
11 Jan 2018
Closes
09 Feb 2018
Contract Type
Permanent
Hours
Full Time

We have an opportunity for an experienced Application Support Consultant with accounts knowledge to join a successful mid-sized ERP Software Vendor based near to Newbury, Berkshire.

All customer support is carried out in-house by Application Support Consultants who are provided with intensive product training before they are let loose on the phones.

The Application Support Consultants take pride in ensuring that they understand the individual nature of each customers work. As this position will be supporting accounts staff, you need to have an appreciation of what issues can arise and how this can impact on the customers business.

This ERP Software vendor boasts a large number long term customers, so naturally the Application Support Consultants will build relationships with these businesses, as part of this, process sometimes Application Support Consultants are asked to attend meetings at customer sites.

You’ll need to have the following skills, experience and qualifications:

  • Experience of software support / Help Desk / 1st Line support
  • Good understanding of business accounts processes
  • A formal accounting qualification such as AAT or a good deal of accounts experience
  • Excellent, clear verbal communication skills
  • Due to the location, own transport is essential

If you have previous experience in a similar business software support environment and now want a career rather than just another job, I'd like to hear from you.

Remuneration

  • Salary up to £25,000

Excellent Benefits including:

Free parking, gym membership, child care vouchers, life insurance

The Company:

This is a UK based company that trades internationally. It currently support almost 15,000 customers in the UK, Europe, South Africa and the US.

Described as a medium sized ERP (Enterprise Resource Planning) software services company, this company boast a 40 year history of success providing high performance systems. Customers benefit from increased efficiency across their businesses and value the support this company delivers.

Our client provides advanced software solutions to Distributors, Merchants and Wholesalers predominantly in the building and associated trades market.

Application Support Consultant ERP Accounts Modules Newbury to £25,000

ERP, Accounts, Finance, Software, Support, 1st Line, Help Desk, Customer Services, AAT, SAGE, Newbury, Berkshire


This job was originally posted as www.totaljobs.com/job/78363487